Telepathy Labs, Inc.

Josselyn Boudett

Stephen Brown

Bilyana Taneva

Elisabetta Carta

Lawrence Seth Lefkowitz

Mijail Arcienega

Martin Reber

Vijeta Avijeet

A method, computer program product, and computer system identifying intent relating to a query associated with an object. A plurality of informational items associated with the object may be identified. At least a first informational item associated with the object for which a first portion of information is already known may be identified. At least a second informational item associated with the object for which a second portion of information is unknown may be identified. A question may be generated to determine the second portion of information based upon the second portion of information being unknown. An answer may be received to determine the second portion of information. A response to the intent relating to the query may be provided based upon the first informational item for which the first portion of information is already known and the answer for the question generated to determine the second portion of information.

Domain assistant system and method

A method, computer program product, and computer system identifying an intent relating to a query associated with an object. A plurality of informational items associated with the object may be identified. At least a first informational item associated with the object for which a first portion of information is already known may be identified. At least a second informational item associated with the object for which a second portion of information is unknown may be identified. A question may be generated to determine the second portion of information based upon the second portion of information being unknown. An answer may be received to determine the second portion of information. A response to the intent relating to the query may be provided based upon the first informational item for which the first portion of information is already known and the answer for the question generated to determine the second portion of information.

An omni-channel, intelligent, proactive virtual agent system and method of use are provided by which a user may engage in a conversation with the agent to interact with structured and unstructured data of an enterprise that is stored in a domain-specific world model for the enterprise.

Omnichannel, intelligent, proactive virtual agent

A method, computer program product, and computer system identifying, by a computing device, an intent relating to a query associated with an object. A plurality of informational items associated with the object may be identified. At least a first informational item of the plurality of informational items associated with the object for which a first portion of information is already known may be identified. At least a second informational item of the plurality of informational items associated with the object for which a second portion of information is unknown may be identified. A question may be generated to determine the second portion of information based upon, at least in part, the second portion of information being unknown. An answer may be received for the question generated to determine the second portion of information. A response to the intent relating to the query may be provided based upon, at least in part, at least the first informational item for which the first portion of information is already known and the answer for the question generated to determine the second portion of information.

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Tampa, FL, United States of America

Josselyn Boudett