Quest Software Inc.

Dell Software Inc.

Jordan S Jones

Matthew Todd Peterson

Daniel F Peterson

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A privileged account management system can maintain a database that defines a normal amount of time that it takes to perform a task associated with a reason code. When an administrator requests admin credentials for accessing a server, the administrator can provide a reason code which defines a task that the administrator intends to accomplish. A PAM system can maintain a database that defines, for each reason code, a normal amount of time that is required to accomplish the task associated with the reason code. The PAM system can then monitor an elapsed time over which the admin credentials are checked out to an administrator to determine whether the elapsed time exceeds the corresponding normal amount of time. If the elapsed time exceeds the normal amount, the PAM system can take appropriate action to mitigate any potential harm to the server.

Detecting unauthorized risky or inefficient usage of privileged credentials through analysis of task completion timing

A privileged account management system can detect when credentials used to access one or more servers have been shared or otherwise compromised. This detection can occur through analysis of simultaneous actions that are performed via multiple sessions associated with the same administrator. When two or more sessions associated with the same administrator are opened, the interactions performed over each of the sessions can be monitored to identify whether such interactions could be performed by a single administrator. If it is determined that the interactions over the multiple sessions could not reasonably be performed by a single administrator, various actions can be taken to address the possible breach to the security of the one or more servers.

Detecting shared or compromised credentials through analysis of simultaneous actions

A privileged account management system can maintain a database that defines a normal amount of data that should be transferred over a remote session and/or a normal rate at which the data should be transferred when performing a particular task. Using a reason code used to obtain a remote session and possibly a combination of various different characteristics of the remote session, the system can access the database to identify the appropriate normal amount and/or normal rate. The system can then compare the amount and/or rate of data transferred over the remote session to the appropriate normal amount and/or normal rate to detect when an abnormal amount and/or abnormal rate is being transferred. In cases where abnormal behavior is detected, the system can determine that the remote session is likely being used in an improper manner, and can take action to mitigate any potential harm to the server.

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Spanish Fork, UT, United States of America

Jordan S Jones