Cisco Technology, Inc.

Jordan Michael Clemens

Nagendra Kumar Nainar

Corey James Preston

Methods for providing spanning content tree for generating on-demand, persona-based, and journey-aware support content using machine learning. The methods involve obtaining input data related to a configuration or an operation of one or more assets in an enterprise network and based on the input data, obtaining network information about the one or more assets of the enterprise network and base support content that includes information about configuring or operating the one or more assets in the enterprise network. The methods further involve performing generative artificial intelligence learning on the base support content using the network information to generate targeted support content specific to the input data and the one or more assets of the enterprise network. The methods further involve providing the targeted support content for changing the configuration or the operation of the one or more assets in the enterprise network.

Spanning content tree for intellectual capital creation and configuration completion function through generative artificial intelligence prompt pipeline

Growing community of inventors

Dudley, NC, United States of America

Jordan Michael Clemens