Samsung Electronics Co., Ltd.

JongHo Shin

Alireza Dirafzoon

Aviral Anshu

A method, an electronic device and computer readable medium for dialogue breakdown detection are provided. The method includes obtaining a verbal input from an audio sensor. The method also includes generating a reply to the verbal input. The method additionally includes identifying a local context from the verbal input and a global context from the verbal input, additional verbal inputs previously received by the audio sensor, and previous replies generated in response to the additional verbal inputs. The method further includes identifying a dialogue breakdown in response to determining that the reply does not correspond to the local context and the global context. In addition, the method includes generating sound corresponding to the reply through a speaker when the dialogue breakdown is not identified.

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Santa Clara, CA, United States of America

JongHo Shin