Netmotion Wireless, Inc.

Outbound Ai Inc.

Jonathan Wiggs

Eric Bott

Robert Piro

Ronen Reouveni

Systems, devices, and methods for more effectively and accurately determining when a participant in a call or similar form of communications session that has placed their channel into an on-hold state ends the on-hold state, and the call or communication session returns to an active mode. In some embodiments, an on-hold state may be indicated by the playing of music and/or a message on the channel placed into that state.

Systems and methods for the asynchronous detection of on hold time in multi-channel calls

System and method for diagnosing the state of a device connected to one or more computer networks. The method can include gathering and analyzing a status and configuration of every computer network interface available on a device, gathering and analyzing the network configuration information on a device, and, if available, gathering of GPS configurations, status, and data. The method can also include testing of network connectivity for the device using a preset server as a control and the testing of network connectivity for the device to arbitrary networked resources.

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Seattle, WA, United States of America

Jonathan Wiggs