Microsoft Technology Licensing, LLC

Jonathan Vines Smith

Andrew John Thornton

Jeremy Paul Cahill

Michael Richard Fortin

Andrew J Ritz

Nicholas Stephen Judge

Jee Fung Pang

A system and method to facilitate communication between an associated bus, such as employs a standard bus protocol, and a connector to which a removable SFF device can be attached. A desired operating mode is selected based on the device attached at the connector, such as either to pass the protocol between the bus and device generally unchanged or to implement suitable protocol conversion for such communication. Thus, by configuring the SFF device to appear as device currently supported by the bus, the SFF device can operate at the connector with native operating system support.

System and method to facilitate native use of small form factor devices

Programmatically diagnosing the root cause of a problem in a computing system. Events are monitored within an operating system, and at least a subset of the events are logged to a log file. In response to the detection of error condition(s), a diagnostics module is invoked. The diagnostics module queries the log file to correlate events relevant to diagnosis of the problem, and identifies the root cause by evaluating the results of the query. Once the root cause of the problem is diagnosed, a resolution module corresponding to that root cause may be invoked to programmatically resolve the problem. The invocation of the diagnostic and resolution modules may be subject to policy rules. Furthermore, the logging, diagnostics and resolution modules may be automatically updated as needed.

Programmatic computer problem diagnosis and resolution and automated reporting and updating of the same

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Jonathan Vines Smith