Live Nation Entertainment, Incorporated

Jonathan Philpott

Debbie Hsu

Gary Yu

Hong Zhou

Suzanne Lai

Victoria Chung

Laura Hunter

Methods and systems disclosed herein relate generally to evaluating resource loads to determine when to transform queues and to specific techniques for transforming at least part of queues so as to correspond to alternative resources.

Triggered queue transformation

Embodiments relate to processing a request from a user device for access rights for a resource. An access management system can send a request to query a (e.g., cached or authoritative) data store for available access rights. The query may include an exact-match or fuzzy query. A set of access-right results responsive to the query can be identified. The system may transmit a communication to the user device that identifies the set, or a subset thereof. Upon receiving a selection of a result, the system can facilitate assigning access rights corresponding to the identified result to the user. In some instances, a level of precision at which a characteristic of an access-right result is identified and/or whether or how access rights are held depends on a request load.

Dynamic filtering and precision alteration of query responses responsive to request load

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Eastvale, CA, United States of America

Jonathan Philpott