Yext, Inc.

Google Inc.

Hirevue, Inc.

Jonathan Kennell

Thomas C Dixon

Howard C Lerman

Jeffrey Korn

Kevin Caffrey

Benjamin Berry

Marc Ferrentino

Maxwell Shaw

Catherine Frailey

Kurt Alfred Kluever

Stephen Concannon

Calvin Casalino

Steven Sanshwe

Han Byul Ru

Victoria Beall

Jacob Fancher

Jeremy Clark

Sandeep Jain

Dan Tran

Akul Penugonda

A system and method to determine a sentiment score associated with a review element extracted from a first review posted by an end-user system to a first review platform of the plurality of review platforms, where the first review is associated with a merchant system. In view of a review response template associated with the merchant system, a first review response is generated, the first review response including a set of values corresponding to a set of response components, where a value of the set of values includes the review element. The first review response to the first review platform is distributed via a first application program interface associated with the first review platform. Feedback relating to the first review response is received. One or more terms of the review response template are adjusted in view of the feedback to generate an updated review response template. In view of the updated review response template, a second review response is generated, where the second review response includes an updated set of values corresponding to the set of response components. The second review response is distributed to a second review platform via a second application program interface.

Review response generation and review sentiment analysis

A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method to generate, in a data graph associated with a merchant system, a first entity type including a first data field storing a first data value corresponding to the merchant system. A second entity type comprising a second data field storing a second data value corresponding to the merchant system is generated in the data graph. A relationship type between the first entity type and the second entity type is established. A first update to the first data value of the first entity type is generated. In view of the relationship type, a second update to the second data value of the second entity type is generated. The first update of the first entity type and the second update of the second entity type are stored in the data graph.

Knowledge search system

A system and method to generate substantive and quality responses to end user reviews for publication via an online review platform. A review associated with a merchant system is identified, the review including multiple review elements. Extracting a set of key review elements from the multiple review elements. A sentiment score associated with a first key review element of the set of key review elements is determined. A review response is generated to include a set of values corresponding to a set of response components, wherein a first value of the set of values comprises the first key review element. The review response including the sentiment score associated with the first key review element is displayed.

Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.

Method, system, and non-transitory computer readable medium for enhanced business listings

A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method generate a custom entity type including one or more fields comprising first data corresponding to the merchant system. An update to the first data of the custom entity type can be received and an updated custom entity type is generated. The updated custom entity type is distributed to multiple business listing provider systems configured to provide search results associated with the merchant system in response to a search query from an end user system. The system and method can also generate a search experience interface including multiple input fields. The search experience interface is displayed to an end user to receive search terms via the first input and the second input field in response to a single search action.

In one general aspect, a tangible computer-readable storage medium can be configured to store instructions that when executed cause a processor to perform a process. The instructions can include instructions to receive an indicator that at least a portion of a source message has been produced using a source module, and instructions to send to the source module, in response to the indicator, an extraction module configured to assign an attribute value to content of the source message. The attribute value can represent a contextual function of the content within the source message. The instructions can include instructions to receive a content package including the content and the attribute value assigned to the content, and produce a plurality of endpoint-specific messages associated with a plurality of endpoints based on a plurality of message templates and the attribute value assigned to the content within the content package.

Dynamic formatting of messages for multiple endpoints

A source server receives listing identification data for transmission of an enhanced listing comprising enhanced content to a plurality of provider servers. For each provider server of the plurality of provider servers, the source server transmits to the provider server the listing identification data. When the source server determines that an identifier corresponding to the listing identification data that indicates the listing is present on the provider server does not exist in a database associated with the source server, the source server searches the provider server for a matching listing based on the received listing identification data. When the source server determines that a matching listing exits on the provider server, the source server transmits to the provider server the enhanced listing with the identifier employed by the provider server as an indication to the provider server to update the listing on the provider server with the enhanced content.

Providing enhanced business listings with structured lists to multiple search providers from a source system

A source server receives listing identification data for transmission of an enhanced listing comprising enhanced content to a provider server. The source server searches the provider server for a matching listing based on the received listing identification data. When the source server determines that there is no matching listing on the provider server or that a potential matching received from the provider server is a non-matching listing, the source server transmits the enhanced listing without an identifier as an indication to the provider server to create a listing using the enhanced content. When the source server determines that the potential matching listing received from the provider server is a matching listing, the source server transmits to the provider server the enhanced listing with an identifier provided by the provider server as an indication to the provider server to update the enhanced listing on the provider server with the enhanced content.

Method and system for providing enhanced business listings to multiple search providers from a single source

Interview scheduling technologies are described. In one method, the interview-scheduling tool presents an interface to receive candidate availability information from a user for possible interview schedules for an interview candidate. The user interface permits the user to define an interview schedule framework that specifies desired criteria for a desired interview schedule for the interview candidate. The desired criteria of the interview schedule framework specify one or more interview sessions. The interview-scheduling tool receives the candidate availability information and the desired criteria and defines a data structure representing the interview schedule framework, wherein the data structure comprises a set of constraint satisfaction problems (CSPs). The interview-scheduling tool presents the interview schedule results that fit the desired interview schedule for selection by the user. The interview schedule results are automatically generated from the set of CSPs by a constraint solver tool and without additional user interaction at the user interface.

Generating interview schedule results from a set of constraint satisfaction problems

Methods and systems for providing enhanced listings of an entity to multiple search service provider systems from a single source system are disclosed. The single source system transmits listing identification data related to the entity to at least one provider system. The single source system receives a listing from the at least one provider system. The listing is configured to include a provider-supplied external ID. The single source system delivers an enhanced listing to the at least one provider system based on the presence or absence of the provider-supplied external ID.

A source system receives listing identification data for delivery of an enhanced listing to a plurality of provider systems. For each provider system of the plurality of provider systems the source system transmits to the provider system identification data. The source system receives corresponding identification data. When the corresponding identification data is valid identification data, the source system delivers the enhanced listing to the provider system with a provider-supplied external identifier as an indication to the provider system to update a listing with enhanced content. When the corresponding identification data is not valid identification data, the source system delivers the enhanced listing to the provider system without the provider-supplied external identifier as an indication to the provider system to create a listing using the enhanced content. The enhanced content may comprise one or more structured lists.

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New York, NY, United States of America

Jonathan Kennell