Open Text Sa Ulc

Open Text S.a.

Open Text Corporation

Jonathan Isabelle

Michael Riedel

Treber Rebert

William Robert Harman

Jason K Webster

Byron Dale Hunt, Jr

Byron Dale Hunt

Embodiments of systems and methods for the sending, delivery and receiving of faxes are disclosed herein. In particular, certain embodiments include a fax connector that may be deployed at a user's site, and a faxing system that may be deployed remotely from the user's site. The fax connector can be accessed at the user's site over a computer based network in order to perform functions associated with faxing, including sending, receiving and obtaining status on faxes. The fax connector deployed at the user's site communicates with the remotely deployed faxing system to send, receive, obtain status on, or perform other functions associated with, faxing.

System and method for sending, delivery and receiving of faxes using a remotely deployed fax service or system

A facility for managing a document conversion environment is described. In various embodiments, the facility includes a native application associated with a native document type and an isolation service. The isolation service determines whether a native application associated with the native document type has started and when it has not started, starts the native application and causes the started native application to load and convert a native document to a common document format, wherein the isolation service starts a single instance of the native application and monitors the single instance of the native application so that it complies with specified a parameter, condition, or setting of operation.

System and method for document conversion through network service

In an environment that comprises a facsimile server and a plurality of document transport modules, implementing a document queue; placing documents received at the facsimile server in the document queue; allocating document flows based on a resource utilization of the facsimile server to create a set of allocated document flows, each document flow in set of allocated document flows associated with at least one document transport module from the plurality of document transport modules; retrieving a document from the document queue using a document and providing the document to a document transport module associated with the document flow; and signaling the document transport module to send the document. The document transport module is responsive to the signal to route the document to target selected from a plurality of targets, the plurality of targets including a plurality of transports.

Queue processor for document servers

Application isolation system

A configurable document server is described. In some embodiments, the configurable document server can enable administrators to set an option that prevents documents from being routed to users when the configurable document server experiences some types of errors. When the configurable document server determines that such an error condition exists, it may prevent the routing of the corresponding document. By preventing documents causing errors from being routed, the configurable document server enables administrators to improve the accuracy of document workflow and thereby improve productivity of users.

Configurable document server

A configurable queue processor for document servers is described. The configurable queue processor strives to allocate server resources in an optimal manner such that document servers can process documents efficiently. In various embodiments, the facility includes a configurable queue processor for allocating document flows for handling documents, document transport module for transporting documents between network devices, such as printers, fax boards, and content servers and across local and wide-area networks; functionality for routing optimization with other communications networks, such as messaging services, telephony, and IP networks; and flexible document transport capabilities to workflow applications and multifunction devices (such as all-in-one print/scan/copy/fax/telephone/answering machine devices) and multifunction devices enhanced with video and video capture, messaging, email, network router and gateway capabilities.

Growing community of inventors

Tucson, AZ, United States of America

Jonathan Isabelle