Microsoft Technology Licensing, LLC

Jonathan H Mollerup

Scott A Moody

Hayley Lynn Steplyk

Shakeel Solkar

Sirirat Reinikka

Matthew T McFadden

Kevin Matthew Dargie

Svetlana A Borodina

Yuedong Yin

Zyanya Valdes Esquivel

Diana Slaba

Luis Delgado

Zongyao Mao

A client computing system receives a chat message with an action identifier. The chat message is parsed to identify executable recovery code on the client computing system. The executable recovery code is represented in a chat message interface on the client computing system, along with an authorization actuator. Actuation of the authorization actuator is detected and the recovery code is executed on the client computing system.

Remote recovery and support using chat messages

A user input indicating that an email account is to be added is detected. Search logic is controlled to automatically search for any preexisting email accounts corresponding to the user, and the configuration information corresponding to any preexisting accounts is obtained. A set of configuration information for the email account to be added is predicted, based upon the configuration information obtained from any preexisting accounts, and an email account is added, using the predicted configuration information.

Local and remote search and configuration system

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Woodinville, WA, United States of America

Jonathan H Mollerup