Sprint Communications Comapny L.p.

Jonathan E Schaff

Dominick Mangiardi

James D Kirby

Cory A Yang

Warren Bruce Cope

Ramaswami Rangarajan

Brian Patrick Hulett

Abdolreza Asghari

John Tayag Susbilla

Quang B Doan

Joseph Brent Donelan

ShouJei Cheng

Ivan Sheon Fenwick

Kuncheng Richard Yang

Jared Ames Olson

In a communication system, a call processing system receives a first signaling message for a special service call indicating a special service number. The call processing system processes the special service number to determine a first carrier identity and an organization identity for a responsible organization that is responsible for a routing database system for the special service number. The call processing system processes the organization identity for the responsible organization to select a second carrier identity. The call processing system transfers a second signaling message that indicates the second carrier identity. In some examples, a communication node receives the second signaling message and processes the second carrier identity to route the special service call to the responsible organization.

Carrier identity translation for special service calls based on the organization responsible for the special service routing database

A communication control system receives a call request indentifying a priority level of a calling party to establish a call from the calling party to a called party through a plurality of resources. The communication control system transfers a call setup request to setup the call the called party and receives a call rejection indicating that one of the resources is unavailable. The communication control system determines a call queue for the call based on which call queue of a plurality of call queues corresponds to the one resource and determines if the call should be placed in the call queue based on the priority level of the calling party. The plurality of call queues each correspond to a unique resource of the plurality of resources. If the call should be placed in the call queue, the communication control system places the call in the call queue.

Priority queuing in a next generation communication network

A method for distributing incoming telephone calls among inbound links of a service platform is provided. First information is accumulated regarding routing of the incoming telephone calls during a previous time period to the inbound links of the service platform by a network call processor. Second information including a number of the inbound links of the service platform allocated to the network call processor for a future time period is generated based on the first information. A number of the incoming telephone calls are routed to the inbound links of the service platform during the future time period based on the second information.

System and method for incoming telephone call distribution among inbound links of service platforms

In a communication network, a call processing system receives signaling for a call indicating a called number. The system processes the called number to determine a single-network identifier associated with the called number. The system processes the single-network identifier to determine if the single-network identifier identifies an affiliated network that is affiliated with the communication network. If the single-network identifier identifies the affiliated network, then the system selects a double-network identifier indicating both the communication network and the affiliated network. The system transfers response signaling that includes the double-network identifier.

Call routing through an access node shared by multiple networks by using a double-network identifier

A method for operating a communication system is provided. The method includes monitoring traffic within a communication network to determine a traffic volume, and determining a routing table update rate based on the traffic volume. The method also includes receiving a routing table update, and updating a routing table using the routing table update at a time based on the routing table update rate.

System and method for operating a communication system

A method of distributing incoming calls is provided. The incoming calls are distributed among a plurality of call destinations, wherein each call destination includes inbound links for receiving the calls. To accomplish the distribution, first information is accumulated regarding prior usage of the inbound links of each call destination by call controllers. The call controllers are configured to route the incoming calls to the call destinations. Based on the first information, second information including a number of the inbound links of each call destination that are allocated to each of the call controllers is generated. The incoming calls are routed to the call destinations by the call controllers based on the second information.

Incoming telephone call distribution system and method

The invention helps solve problems with technology that detects international calls. When an international call is detected a database is queried. Dependent on the results of the database query, present conditions based up on criteria, the call is either routed using international routing or the call is routed using an internet protocol (IP) gateway.

System and method for providing intercept of international calls to reroute the call from the default international routing

A communication system receives a call to a called number. The called number includes a destination number and a correlation code. The communication system routes the call to a destination based on the destination number but not based on the correlation code. The communication system transfers the correlation code to the destination with the call. The communication system receives a query from the destination indicating the correlation code. In response to the query, the communication system retrieves information from a database using the correlation code and transfers the information to the destination.

Information correlation system

A communication system comprising a routing system configured to receive a called number from a calling system and responsively transfer a first query to a call processing system wherein the called number comprises a destination number and a correlation code wherein the routing system uses the destination number to route a call and the routing system does not use the correlation code to route the call and wherein the correlation code is for correlating information entered over the call and wherein the first query indicates the destination number, and wherein the call processing system is configured to receive the first query, process the destination number to determine routing instructions for the call, and transfer a first response to the routing system with routing instructions, and wherein the routing system is further configured to receive the first response and responsively route the call according to the routing instructions and provide the correlation code as dialed number information service (DNIS) digits.

Growing community of inventors

San Leandro, CA, United States of America

Jonathan E Schaff