Intermec IP Corporation

Hand Held Products, Inc.

Jonathan D Fletcher

Arthur Millican

Philip M Denby

Joseph J Kubler

Douglas L Hughes

A system for secure network access by unattended devices is described. The system describes how unattended devices that have encrypted data at rest and/or require secure authentication to an open network may procure the access credentials for authentication and/or decryption. With these access credentials, then the unattended devices may exchange information with and/or receive updates from servers on the network.

Secure unattended network authentication

This invention provides an extensible method for performing management operations on known and unknown targets. The extensible method is implemented on a fully extensible system where management software and triggers that cause these management operations to be run are easily extended in the field. The triggers may include information indicating a change in inventory, product state, or an event, and may originate directly from a product or from an information store containing information about installed products. The management software facilitates mining this information, parsing the information through a manifest of the triggers, and selecting functions to determine if a management operation should be executed, and if so, which management operation. Generally, the management software executes the selected management operation.

Extensible method and system for performing management operations on known and unknown targets

The automated software upgrade utility allows a customer, product supplier or software vendor to upgrade the operating system, firmware, applications and data files on any product regardless of the product type and characteristics. This upgrade process can be invoked from a remote location or via interaction directly with the target device.

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Tekoa, WA, United States of America

Jonathan D Fletcher