International Business Machines Corporation

Jonathan A DeBusk

Munish Goyal

Raphael Ezry

Uri Klein

Parul Arora

Chirdeep Gupta

A subsequence of machines used and a cost of providing a subservice in response to a service request with a key is determined. A second cost of using the subsequence of machines to provide the subservice in response to a different service request with a different key is determined. A distance between the cost and the second cost is computed. A value pair is formed using the distance and a number of logged occurrences of the subsequence with the key. The processing of the service request for the key is identified as a suspect for costing an improper computing cost of the service, when an aggregate distance in the value pair fails to exceed a threshold distance.

Automated abnormality detection in service networks

From a log of a machine, an entry is selected relating to providing a subservice in processing a service request from a requestor associated with a key. The log entry includes a subsequence of machines used and a cost of providing the subservice. A set of entries is selected from the log, an entry including the subsequence and a second cost of providing the subservice but in processing a different service request from a different requestor associated with a different key. A distance is computed between the cost and the second cost. A number of occurrences of the subsequence with the key is determined. Using the number and the distance for the subsequence, a value pair is computed. Responsive to an aggregate number in the value pair not exceeding a threshold count. The processing of the service request is output as a suspect for using an improper sequence of machines.

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New York, NY, United States of America

Jonathan A DeBusk