Movius Interactive Corporation

Glenayre Electronics, Inc.

Other

Movius Interactive Coporation

IP Unity Glenayre, Inc.

Jon Plotky

Philip Lowman

James H Spencer

Ian Moraes

Sonny R Bettis

Paul Rubenstein

George Backhaus

Amit Modi

Sandeep Kakumanu

Michael Speanburg

Javier Solis Garcia

Hanna W Wang

Shafford R Archer, Jr

Hannah W Wang

Enablement of a voice channel being established between an IoT device and a controller through the use of a voice-line service system.

Voice enabled IoT using second line service

Analytics are collected to monitor and report data usage of enterprise applications running on a mobile device. A second line service agent and an analytics agent assure that the mobile device is configured for analytics collection. Once configured, cellular data usage of applications that are monitored by the analytics engine are detected and a VPN connection is established for routing the communications between the monitored app an a public website. If the mobile device switches to WiFi usage, the analytics agent disconnects the VPN connection and routes data directly to the public website. Thus, data usage of the monitored applications can be reported by the VPN gateway.

Data analytics collection using VPN gateway

Conversion of communications from a first device over a firsts communication channel to a second communication channel that is utilized by a second communication device such that an enterprise employee can interface with and communication with a customer using the customer's preferred channel or application for communication.

Multi-channel engagement platform converter

A voice messaging system comprises a common message store, a local data store located remotely from the common message store, and a media server. The media server is operable to receive a call directed to a number serviced by the media server, prompt the user for a voice message, direct the voice message to the local data store for temporary storage, notify the common message store that the voice message is present in the local data store, respond to a request to transfer the voice message to the common message store, and direct the local data store to erase the message upon receipt of a communication from the common message store that the voice message was successfully saved.

System and method for message storage assurance in a geographically distributed voice messaging system

The playback of video content delivered over a wireless network can be controlled by the provision of various control functions that can be actuated by the user. The controlled playback can be implemented on a system level, in which the delivery of the video content is controlled in response to receiving control actuation signals from a receiver device or can be implemented at the receiver device level by storing the video content and controlling the rendering of the content based on user actuations. In either implementation, the playback control can include pausing, stopping, fast-forwarding, rewinding, reversing, fast-reversing and skipping of the video content.

Video mail and content playback control with cellular handset

A telecommunications system that supports the provision of video messaging, yet maintains compatibility and operation with user equipment that is not capable of processing, receiving or rendering video content. Based on the type of user equipment, as well as user selected options, network configurations and status, and class-of-service characteristics, the telecommunications systems can revise the manner in which content is provided to the user equipment. Variations in the content provision include providing synchronized audio and video content, audio content only, video content only, video content with closed-captioning and closed-captioning only.

Provision of messaging services from a video messaging system for video compatible and non-video compatible equipment

A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail message, the header information for the first voice mail message is down loaded and played back to the subscriber. While the subscriber listens to the header information, the next two blocks of data of the voice message are downloaded. Upon the completion of the playback of the header information, the first two blocks of the voice mail message are available for playback and the first block is immediately available for playback. As the subscriber listens to the voice mail message subsequent blocks of the first voice mail message, and optionally header information and blocks of subsequent voice mail messages are simultaneously down loaded. Thus, the subscriber is able to seamlessly listen to the voice mail messages without a delay in the retrieval of the voice mail messages regardless of the order the subscriber listens to the messages.

Audio chunking

An enhanced Voice eXtensible Markup Language (VXML) based voicemail system that has a distributed architecture and methods for implementing enhanced VXML based voicemail systems are disclosed. The voicemail system includes a media server, which is in communication with a telephone network. The media server is adapted to invoke a voicemail service of the distributed voicemail system and adapted to render at least a first portion of a Voice eXtensible Markup Language (VXML) page. An application server, which is in communication with the media server, is adapted to generate a VXML page and provide the VXML page to the media server. The XVML page has a tag embedded therein, and the media server processes the tag. A voicemail-account monitorer, which monitors at least a portion of the voicemail system, is invoked by the media server processing the tag.

Employing VXML to provide enhanced voicemail system

The user interface to a video based telecommunications system is enriched by the provision of multi-media user interfaces. The user interface may include active video portions along with instructional audio or may be icons or thumbnails representing available video information. Menu structures can be animated by changing the color or characteristics of the menu items in synchronization with the audio information and responsive to actions taken by the user.

Growing community of inventors

Lawrenceville, GA, United States of America

Jon Plotky