At&t Intellectual Property I, LP

Velocity Wind Turbines, LLC

Jon Paden

Bobby Sams

Paul Severin

Kurt M Joseph

Scott Newman

Richard Rhoades

Wei Li

Dennis Collins

Michael Gooch

John-Paul Roadman

A wind turbine rotor includes an axle, a plurality of primary blades disposed at regular intervals around the axle, and a plurality of secondary blades disposed around the axle between primary blades of the plurality of primary blades. Each secondary blade of the plurality of secondary blades is smaller than each primary blade of the plurality of primary blades.

Configurable multi-purpose cross-flow wind turbine with performance enhancements

A call routing system stores includes a processor that retrieves account information from a storage and identifies a previously provided telecommunications service that was provided to the party based on the account information. The processor restricts access to telecommunications services based on the identified previously provided telecommunications service and determines additional telecommunications services, distinct from the previously provided telecommunications service, desired by the party. The processor receives a selection from the party of the additional telecommunications services and processes a service request from the party based upon the selection by the party. A routing element suppresses routing of the call to a service center that provides the previously provided telecommunications service that was provided to the party, and routes the call to a service center that provides the additional telecommunications services selected by the party.

Method and apparatus for proper routing of customers

A controller () for managing operations of a communication network has a communication element () for monitoring data traffic of an IP address in the communication network and for controlling operations of the communication network, a memory for storage (), and a processor () for controlling operations of the communication element, and the memory. The processor is programmed to select () an IP (Internet Protocol) address to analyze, monitor () for the effects of malicious software originating from the IP address utilized by one or more customers, detect () a suspected malicious event, and restrict () Internet access to one or more customers suspected of interrupting service of the communication network.

Method and apparatus for diagnosing and mitigating malicious events in a communication network

A customer-agent routing system () has a memory (B) for storage, and a processor (A) for controlling operations of the memory. The processor is programmed to retrieve () from the memory historical information about a calling party, restrict () access to one or more of a plurality of services according to the retrieved historical information, and process () a service request from the calling party according to the restricted services.

A server for automatically handling dial-up connectivity problems via a voice connection can include a controller to interface with a caller during a voice call, query a network operations center using a data connection to determine whether a dial-up number associated with the caller and received by the server is out of service, and present alternative dial-up numbers during the voice call without prompting the caller for further information. Other embodiments are disclosed.

Reporting dial up access problems using a real-time automated system

A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony communication with a party responsive to a received telephone call from the party. An indicator a service region within which dial-up Internet access is requested can be received by the automated voice response system. At least one data store can be queried for access numbers associated with the service region. A response to the querying step can be dynamically generated. The generated response can be customized specifically for the telephony communication. When the response includes at least one access number, the included access number or numbers can be presented to the party across the telephone communication.

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Austin, TX, United States of America

Jon Paden