Microsoft Technology Licensing, LLC

Jon Morrow

Amer A Hassan

Pascal Francis Menezes

Gunter Leeb

William N Hanlon

John Hillary Zybura

Techniques for procedure for a problem for a communication session are described. According to various embodiments, techniques may be employed to remedy problems that may occur during a communication session, such as via bandwidth reallocation, dynamic remapping of routing paths, and so forth. In at least some implementations, a service policy for a communication session is reconfigured to attempt to remedy a problem that occurs during the communication session.

Procedure for a problem in a communication session

Techniques for synthetic transactions between communication endpoints are described. According to various embodiments, a synthetic transaction represents a simulation of a communication session between different communication endpoints. In at least some embodiments, performance attributes of a synthetic transaction may be recorded during various stages of the synthetic transaction. Based on the performance attributes, various actions may be taken to mitigate errors and optimize communication session performance.

Synthetic transactions between communication endpoints

Techniques for service policies for communication sessions are described. According to various embodiments, a service policy specifies various rules and/or procedures for handling communication sessions. For instance, a service policy can specify service priority designations to be applied to communication sessions based on various attributes of the communication sessions. Techniques discussed herein provide for automated and dynamic management of service policies in a variety of communication scenarios, e.g., via per-session customization of service policies. In at least some embodiments, techniques may be employed to remedy problems that may occur during a communication session, such as via bandwidth reallocation, dynamic remapping of routing paths, and so forth.

Growing community of inventors

Snoqualmie, WA, United States of America

Jon Morrow