United Services Automobile Association (Usaa)

Jon Eric Weissenburger

Gunjan Chandraprakash Vijayvergia

Brandon Scott Kotara

Ben Hawkins

Embodiments described herein disclose methods and systems for using more than one Recurrent Neural Network (RNN) to analyze a user input and to predict a request being made by the user as the user is inputting the request. In an embodiment, a first RNN and a second RNN can simultaneously or near simultaneously process the user requested information by separating and analyzing the characters and words in the user's request. A third RNN can process the output vectors generated by the first and second RNNs to identify one or more solutions that predict the user's request.

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Frisco, TX, United States of America

Jon Eric Weissenburger