Orbitz LLC

John Sokel

Roger Liew

Steve Hoffman

David Shemenski

Greg Ball

Warren Nisley

Leon Chism

Michael J Alford

A system and method are provided for maintaining updated passenger travel records across multiple system platforms. A network server is adapted to receive input data from a passenger including an indication that the passenger desires to purchase tickets or make reservations for travel related services. A booking engine acts to purchase the ticket or book the reservation and request and receive a copy of a passenger name record created by a global distribution system. The booking engine then forwards a copy of the received passenger name record to the database. The database is adapted to form an association between the received copy of the passenger name record and the input data received from the passenger, and store the copy of the passenger name record. The database may further perform a comparison between the input data and the received passenger name record to identify discrepancies.

System and method for synchronizing passenger name record data

A system and method of booking an itinerary on at least one of a multiplicity of host environments include a plurality of host adaptor modules. Each host adaptor module is configured to interact with one of the plurality of host ticketing environments. A booking engine is provided for receiving commands related to booking the air travel itinerary and determining an appropriate host ticketing environment for processing the commands based on a number of predefined criteria. When the booking engine receives a command it forwards the command to a first host adaptor module which is associated with first host ticketing environment selected by the booking engine for processing the command. The host adaptor module receives the command and issues the command to said first host ticketing environment. The first host adaptor module in turn receives a response from the first host ticketing environment and determines whether the response comports with an expected response. If the response does not comport with the expected response, the booking engine identifies a second appropriate host environment for processing the command and forwards the command to a second host adaptor module associated with the second host ticketing environment. The second host adaptor module then issues the command to the second host ticketing environment.

Booking engine for booking airline tickets on multiple host environments

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Streamwood, IL, United States of America

John Sokel