U S West, Inc.

Mediaone Group, Inc.

U S West Advanced Technologies, Inc.

John Reiley Rice

Michael J Nelson

Michael Craig King

Lisa M Neal

Sandra Marie Smith

Steven John Langkamp

Michael J Castillo

Cynthia Lea Humphrey

A user interface for a fax mail system. The invention is a method and instructions for improving interaction with a fax mail system. The sequence of instructions is improved to allow easier interaction. The system allows the subscriber to print all new fax documents which have been received without reviewing them. In addition, the review menu is organized to allow the subscriber to easily print, erase or skip various fax mail messages.

Method and instructions for fax mail user interface

An emergency call routing system includes a platform having a call router and a processor for identifying destinations to which such router directs emergency calls. The processor receives administration commands from administrators, some of which are at a public safety answering point (PSAP) to which the router directs calls for handling and redirection to emergency service providers (ESPs). Some of such administration commands relate to defining intervals during which a particular PSAP is, according to an administered night service schedule, to be inactive with respect to handling emergency calls. Other of such commands relate to administrative operations to place such PSAPs into such inactive state earlier than the schedule. Others of such commands relate to administrative directions to withdraw such PSAP from such inactive state before the scheduled time. Interfaces between attendants/administrators and workstations used with such processor are provided to facilitate ease of administering such schedule and those overrides.

Method and system for providing emergency call service

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Englewood, CO, United States of America

John Reiley Rice