Microsoft Technology Licensing, LLC

John R Nannenga

Brian Raymond Allrich

Gregory M Holman

Lori K Thalmann Pytlik

Nilesh R Thakkar

Jennifer Ranz

Brian Meier

Kevin Martin Racer

Christopher Michael Rudolph

Daryl Anderson

Brett Walker

Robert Wagner

Yury Mikheev

Robert Bernhardt

Embodiments of a method for creating a methodology implementation that supplements a business application are described. In one embodiment, a comprehensive customer engagement methodology is maintained on a server and defines processes and disciplines related to the business application. A series of requests is received from a collaborative computing environment. The series of requests collectively represent a request for a collection of documents and related metadata included in the comprehensive customer engagement methodology. The series of requests are then responded to by providing a copy of the collection of documents and related metadata.

Online wizard for facilitating methodology implementation

A session manager is used to manage selection of a remote host for a session in response to a request that is associated with a user. The session manager uses resource information obtained from remote hosts in advance of the request to determine which remote host to associate with a session for a client. Each remote host performs a resource calculation (configurable) to determine how many processes/sessions it can further accommodate. The remote host sends the results of the resource calculation and other determined resource information to the session manager. The session manager provides the determined remote host to a client device. The client device then directly connects to the determined remote host. A process may be automatically started on the remote host for the client as the user. The session manager may also store and receive information for active and historical processes, remote host status, and remote host configuration.

Service-based load-balancing management of processes on remote hosts

Technologies are generally described for providing an interactive user interface for enabling users to interact with reports and other documents associated with an entity on various client devices and to effectively manage business activities from their client device. The business application user interface may enable a user to access work documents on a client device over a network, and to interact with the documents on the client device. The user interface may display reduced thumbnail versions of available reports, select and view them based on one or more roles. The user interface may adapt how a report is displayed in a full size based on the type of device on which the user views the report.

Business solution user interface enabling interaction with reports

Display screen with graphical user interface

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Fargo, ND, United States of America

John R Nannenga