Dialogic Corporation

Snowshore Networks, Inc.

John Jeffrey Van Dyke

Eric William Burger

Christopher Burke

Andy Spitzer

A conferencing system that can access advanced conferencing features while following essentially the same call flow as conventional conferencing systems. The conferencing system includes a computer network, and at least one conferencing application server, at least one media server, and at least one user agent connected to the network. The conferencing application server establishes and manages multimedia conferences by engaging in Session Initiation Protocol (SIP) signaling with the user agents and the media server. Once the conference is established, the media server generates multimedia data such as audio data and conveys the data to the conference participants. In order to access advanced conferencing features, the conferencing system employs an enhanced SIP signaling technique including a conferencing Application Programming Interface (API) implemented by incorporating Extensible Mark-up Language (XML) messages in the bodies of respective SIP request/response messages. The XML messages are incorporated in the SIP request/response message bodies to convey conference specific commands and/or parameters that cannot be easily described via the Session Description Protocol (SDP).

Conferencing architecture employing media servers and enhanced session initiation protocol

A media server system includes a dispatcher and a set of processors either in the same physical system or in separate physical systems. The dispatcher receives the initial messages of respective session initiation dialogs from sources such as application servers. For each message, the dispatcher selects one of the processors to conduct the session initiation dialog and forwards the message to the selected processor using a port number uniquely associated with the processor and a switch fabric that routes the message to the processor associated with the modified port number. Upon receiving an initial session dialog message from the dispatcher, each processor creates a response message including the processor's port identifier, and sends the response message to the application server that was the source of the initial message. Subsequent messages of the session initiation dialog are sent directly to the selected processor by the application server, bypassing the dispatcher.

High performance call distribution system using a dispatcher and multiple processors for processing session initiation dialogs

A system and method for providing voice communications over a network, including a media server having a voice rendering platform for supporting voice-based user interactions. The voice rendering platform provides prompting, information collection and validation, and audio recording and transcoding. A separate application server is responsible for performing call control actions. During a user dialog, control is passed to the media server for rendering and receiving data, and passed back to the application server for call control actions. The media server includes a script execution environment for rendering the voice components of the user dialogs. The application server is an execution platform for applications written in a procedural programming language. Voice communications over a network are provided without combining call control and voice rendering functionality into a single, script execution platform.

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Concord, MA, United States of America

John Jeffrey Van Dyke