Toshiba Global Commerce Solutions Holdings Corporation

John Hibbard

Tong Yu

Scott Graham

Craig Compton

Paul Kokkelenberg

Charles Kurtz

Edna Novido

D Williams

Sally Ierston

Craig Turner

Paul Wilson

Ashley Trimpey

Techniques for self-checkout alert reduction based on packaging detection. A deflection in a first bag reservoir associated with a self-checkout kiosk is determined. The first bag reservoir is positioned adjacent to a packing area and includes a first type of bags. The self-checkout kiosk includes a terminal scale and further includes a platform scale in the packing area. That an empty bag is retrieved from the first bag reservoir is determined based on the deflection in the first bag reservoir. A bag type and a weight range are identified for the empty bag. An allowed weight range of a combination of the empty bag and a desired item is then determined. Presence of the empty bag on the platform scale is prevented from causing a loss prevention alert to be generated when the desired item has been placed in the empty bag on the platform scale.

Self-checkout alert reduction based on packaging detection

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Apex, NC, United States of America

John Hibbard