Verizon Services Corporation

Verizon Patent and Licensing Inc.

Verizon Data Services Inc.

Bell Atlantic Network Services, Inc.

Gte Communication Systems Corporation

Telesector Resources Group, Inc.

John Herman Wurster

Susan M Middleswarth

Craig L Reding

John R Reformato

Mahesh Rajagopalan

Douglas Reynold Jones

Stephen Paul Brennan

Jeffrey R Evans

Christopher L Helbling

James Edward Haley

Nagendra Kunuturi

Robert A Chingon

Ravi Penumatsa

Barbara Ann Hamilton

Sandeep Chakraverty

Byron M Pinto

Priscilla Lau

Mingxing Li

Shadman Zafar

Gregory Wayne Cermak

Premkumar Natarajan

Alex E Tserkovny

Bernadette Anita Nelson

Sandra Kelly Teare

Linda Louise Witham

Anne M Kraus-Keenan

Elizabeth I Van Horn

A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.

Method for providing custom ring-back tones

Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.

Methods and systems for call management with user intervention

Emergency call backs may be placed to a user device in a manner that bypasses certain features (e.g., call forwarding) that may be enabled by the device. A method may include receiving an emergency call from a user device; and creating, in response to the emergency call, an emergency session associated with the user device, where the creating includes forwarding the call to a public safety access point (PSAP) server that handles emergency calls. The method may further include receiving a call, such as an emergency call back call, destined for the user device; determining that the emergency session has not expired when an elapse time associated with the emergency session is less than a threshold; and forwarding, to the user device, the call, as a return call from the PSAP server, based on the determination that the emergency session has not expired.

Enabling emergency call back to a user device

A method of providing a user the option to accept an incoming call, play a prerecorded message to the incoming party, ignore the incoming call or forward the incoming call to a separate telephone number is disclosed for use when the user is connected, via the same telephone line, to the Internet. The disclosed invention reduces the number of times the incoming call is transferred which reduces the number of reserves used in processing the incoming call. This reduction frees up system resources and allows overall system resources to be used more efficiently.

Telephone network control system and method

A method and system are disclosed for providing a low cost mechanism for remotely re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. A primary and secondary data center are defined, in which the secondary data center operations on a 'hot-standby' basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.

Systems and methods for using the advanced intelligent network to redirect data network traffic

A call log associated with outgoing calls originating from calling devices may be established and maintained. Filter parameters may be set to specify which outgoing calls to log. Outgoing call information associated with calls originating from a user's calling devices may be obtained and transmitted to a service center. A server in the service center may determine whether or not to log the outgoing call information based on the filter settings. The outgoing call information may be stored in the call log, which may reside in a database in the service center. The user may access the call log from a user terminal and/or the calling devices. The call log may be used to add contacts to a contact list and facilitate data analyses.

Methods and systems for a call log

Disclosed is a method and system for routing telephone calls within a household. In the disclosed home call routing system, a head of the household or other person with administrative authority within the home can control the routing of telephone calls by establishing and modifying call system parameters such as call priorities, traffic times, caller identities, routing rules, etc. through a home computer.

Home call router

Systems, methods, and computer program product are disclosed for providing a mechanism for re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes queries to be launched over a LAN or WAN to a remotely located data center. Primary and secondary data centers are defined, in which the secondary data center operates on a 'hot-standby' basis. Based on an automatically verifying system, the detection (or lack thereof) of a response from a primary data center and comparison of the response against an answer or response from another site indicates whether or not the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center.

Systems, methods, and computer program product for automatically verifying a standby site

Call screening is provided by a call processing method, involving detecting a first call directed to the premises of a service subscriber requesting call processing instructions from a service control point in response to the first call, operating the service control point to instruct the signal switching point to temporarily park the first call at the signal switching point, and controlling the disposition of the first call as a function of a determination as to whether a second call to the service subscriber was answered by a machine or a human being.

Methods and apparatus for providing call screening and other communication services

Internet call manager

Growing community of inventors

Basking Ridge, NJ, United States of America

John Herman Wurster