Slack Technologies, Inc.

Salesforce, Inc.

John Gallagher

Noah Weiss

Renaud Bourassa-Denis

Jason Liszka

Myles Grant

Serguei Mourachov

Daniel Stewart Butterfield

Callum Henderson-Begg

Isabella Tromba

Jerry Talton

Andrew S Morrison

Japinder Singh

Jon Katzur

Michael Montazeri

Joshua Wills

Ryan E Park

Paul Rosania

Stanislav Vyacheslavovich Babourine

Shaun Sabo

Ananth Packkildurai

An apparatus, method and computer program product may be provided for updating a graph-based knowledge representation data structure using one or more conversation segments. Updating a graph-based knowledge representation data structure may include receiving a conversation segment. The conversation segment may comprise one or more group-based communication messages and one or more sending user identifiers of the one or more group-based communication messages. Updating a graph-based knowledge representation data structure may further include identifying the one or more sending user identifiers of each group-based communication message of the conversation segment. Updating a graph-based knowledge representation data structure may further include determining one or more user identifiers of the sending user identifiers that satisfy conversation participation criteria. Updating a graph-based knowledge representation data structure may further include updating a user to user link score associated with each user identifier pair of the one or more user identifiers according to conversation segment-based user to user link score update criteria.

Method, apparatus, and computer program product for categorizing multiple group-based communication messages

The Messaging Search and Management Apparatuses, Methods and Systems ('MSM') transforms message, ranking request inputs via MSM components into work graphs, ML structure input data, ML structure, ranking response outputs. A work graph generation request that includes group level access control data may be obtained. A set of metadata access control carrying messages, a set of users, a set of channels, and a set of topics with access control data corresponding to the group level access control data may be determined. A user priority score for each of the other users, a channel priority score for each of the channels, and a topic priority score for each of the topics, from the perspective of each user, may be calculated. A work graph data structure may be generated that includes, for each user, data regarding the calculated user priority scores, channel priority scores, and topic priority scores.

Messaging search and management apparatuses, methods and systems

Methods, apparatus and computer program product for improving data indexing in a group-based communication platform are described herein. The group-based communication platform having a computed collection and one or more live collections. The computer-implemented method includes generating a new collection, the new collection being generated at a snapshot time point; associating a collection manager with the new collection; retrieving a plurality of electronic messages from the computed collection and the one or more live collections; writing the plurality of electronic messages to the new collection, the writing being completed at a cut-over time point; synchronizing the new collection with the one or more live collections based on the plurality of electronic messages; and redirecting the read alias and the write alias from the computed collection to the new collection.

Method, apparatus and computer program product for improving data indexing in a group-based communication platform

Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products that are configured to generate a predicted channel add object in an improved system of networked computing devices. The embodiments disclose an apparatus and system that provide channel invite suggestions. The channel invite suggestions comprise recommendations of users to invite to group-based communication channels. To provide the channel-invite suggestions, the group-based communication system generates a user-channel data structure that stores a plurality of values that capture relationships between users and group-based communication channels. The values may capture information regarding membership of a user in a group-based communication channel, starring of a group-based communication channel by a user, a level of activity of a user in a group-based communication channel, and a user's word usage in a group-based communication channel.

Method, apparatus, and computer program product for generating a predicted channel add object in a group-based communication system

The example embodiments provided relate to a group-based communication system configured to categorize multiple communication messages in a workspace by determining one or more conversation primitive identifiers for each of the multiple communication messages. In some examples, the group-based communication system may group each of the multiple communication messages into one or more conversation segments based on the one or more conversation primitive identifiers.

Growing community of inventors

New York, NY, United States of America

John Gallagher