Ncr Corporation

At&t Global Information Solutions Company

Ncr Voyix Corporation

John Fredrick Crooks

Robert L Protheroe

Sergio Silva

Andrew Klenzak

Andrew J Adamec

Brian Patrick Rogers

Kazem Memarzadeh

Christopher John Costello

David M Allgeier

John Tatum Dyal

Mark Allen Rambler

Jeremy Cyle Taylor

Michael Keith Reed

Michael Lee Barlow

Floyd Jones, Jr

J Stephen McDaniel

Chandra Mouli Ayyappa Yellapu

Bayapu Reddy Vaddemanu

Erick Christian Kobres

Timothy Edward Mason

Michael Andrew Kleppinger

Donald A Collins

Deborah Ann Detwiler

David Taylor Baker

Steve Pixton

Andrew J Adamee

Jorge Eduardo Pérez-Jácome

Eric Robert Thoroe

Lawrence Garcia Lim

Tiimothy Mason

A system and method of providing two-way communication between an isolated POS system and a website are described. The POS system operates as an air gap system. In response to detecting a trigger event the two-way communication is initiated for installation, diagnostic and repair services. POS information for transmission to the website through the internet is generated using a QR code that includes the website address and a data payload that depends on the desired service. The QR code is read by a smart phone and transmitted to the website. The website responds by sending response data dependent on the QR code and desired service. The response data is communicated to the POS system via another QR code for further operations by the POS system based thereon.

Isolated POS terminal connectivity

A scanner is integrated as a peripheral device into a POS terminal. Light Emitting Diodes (LEDs) are selectively activated and deactivated during item scanning for items being processed during a transaction at the POS terminal. The activation and deactivation of the LEDs are visible to an overhead security camera during the transaction. The selective activation and deactivation providing indications during the transaction as to whether the items are successfully scanned or unsuccessfully scanned during the transaction as the items are passed in front of at least one scan window of the scanner.

Displaced scanner status indicator

Various embodiments each include at least one of systems, devices, methods, and software for multi-camera simultaneous imaging for multiple processes. Some such embodiments may be embodied in a dedicated appliance or chip while other embodiments may be embodied in a product scanner, in software, or in a combination of hardware and software. One method embodiment includes receiving images from a plurality of cameras, the images from each device captured at various illumination and exposure levels. This method then sorts the images based on illumination and exposure levels for distribution to a plurality of image processing services that each perform at least one task with regard to a received image and then presents the images to respective services for which they are sorted.

Multi-camera simultaneous imaging for multiple processes

Scanner/scale configuration is performed without scanning a series of programming barcodes and performed when a terminal is in a transaction processing mode of operation. A single code scanned into the scanner, initiates a configuration tool on the terminal and causes a graphical user interface (GUI) window to be rendered on a display of the terminal on top of any transaction windows rendered on the display. The GUI window permits user-defined configuration of the scanner/scale. In an embodiment, the configuration tool also provides a clone code that represents a source scanner/scale's configuration settings, when the clone code is scanned into a target scanner, the source scanner/scale's configuration settings are cloned on the target scanner/scale.

Self-contained scanner configuration

Disclosed are self-checkout terminals and systems and methods for controlling the same. The systems and methods may include receiving a first image of the customer queuing area from the first camera and determining that a customer is in the customer queuing area. A first wakeup signal may be transmitted to one of the self-checkout terminals when the customer is in the customer queuing area. A second image of the customer queuing area may be received from the first camera and a determination may be made that the customer queuing area is void of customers. A first sleep signal may be transmitted to the one of the self-checkout terminals when the customer queuing area is void of the customers.

Self-checkout terminal sleep and wake operations

Disclosed is systems and methods for controlling a video display of a computing device during malfunction. The systems and methods can include receiving a first video stream and determining that the first video stream includes an error message for display on the video display. Once an error message is detected, a second video stream can be transmitted to the video display. The second video stream can include an alternate message for display on the video display.

Supervisor module for crash detection and mitigation

Various embodiments herein each include at least one of systems, methods, software, and data structures for product identifier not-on-file imaging system and processing. Some such embodiments include solutions that automate capturing and communicating images of imaged items for which an item identifier (e.g., UPC, DIGIMARC) cannot be located to facilitate correction and updating of product lookup databases to remove inefficiencies and sub-optimal experiences and realization at checkout. One such embodiment in the form of a method includes delivering, to a product pricing update location, an image of an item presented to a product scanner for scanning upon an occurrence of an item-not-on-file event indicating an unsuccessful price lookup database query performed with regard to an item identifier read by the product scanner from the presented item.

Not-on-file imaging system and processing

Disclosed are systems and methods for detecting a printer jam. The systems and methods can include receiving a reference image of a printer opening and a second image of the printer opening. A lack of a receipt between the second image compared to the reference image can be detected. The lack of the receipt can indicate the printer jam. After detecting the printer jam, operation of the self-service terminal can be terminated.

Detecting and preventing receipt printer jams

Hardware controls associated with features of a scanner are removed, and a combined scanner and transaction terminal is provided without the hardware controls. Operations associated with the removed hardware controls are graphically depicted as selectable window options within scanner-generated windows. The scanner generated windows are provided as a projected human interface for the missing hardware controls. The projected human interface is provided with and accessible from a display that includes transaction windows produced by transaction software of the transaction terminal, such that the selectable window options are always accessible from the display during transaction processing performed by the transaction software.

Scanner with projected human interface

Produce items are identified in aisle of a store during a self-shopping session of a shopper and the produce items are associated with a shopping cart of the shopper. A weigh terminal permits produce items to be placed on a weigh plate for weighing in any order selected by the shopper. Each produce item is verified, weight recorded, and price noted in the shopping cart. Discrepancies in produce identification are addressed on checkout and payment for the shopping cart. In an embodiment, aging produce items are identified in aisle or at the weigh terminal, and the shopper is provided a discounted price on such produce items; or availability of aging produce items are communicated to the shopper in aisle during produce identification or at the weigh terminal during produce verification.

Produce identification, weight, and checkout verification processing

Systems and methods for cash drawer detection and control are disclosed herein. The systems and methods may include use of an adaptor. The adaptor may connect a cash drawer to a point of sale (POS) terminal. The adaptor may include allow for an input signal to be received from the cash drawer. The type of cash drawer can be identified based on the input signal. An output signal operative to open the cash drawer can be generated and transmitted to the cash drawer to open the cash drawer.

Cash drawer detection and control

A scanner is integrated into a Point-Of-Sale (POS) terminal; the scanner provides scanning information during POS transactions over a POS connection and provides video capabilities over a separate and independent network connection.

Scanner with independent integrated network video capabilities

A terminal includes an item scanner. The item scanner determines whether an item that passes within a field of view of the scanner during a transaction has a properly noted barcode recorded for the transaction. When the item fails to have a properly noted barcode an alert is raised in real time for assistance and/or investigation of the transaction.

Growing community of inventors

Chamblee, GA, United States of America

John Fredrick Crooks