AT&T Intellectual Property I, LP

Nuance Communications, Inc.

John Edward Lemay

Philip C Cunetto

Marco Schneider

Chaoxin Charles Qiu

Jeffrey Lee Scruggs

Diana Maria Cantu

Jessie Tsae-Jiuan Lee

Mehrad Yasrebi

James Jackson

Thomas Lee Adams

Timothy P Schroeder

Chien-Chun Lu

Melody Ho

David Dudley

Jesie Tsae-Jiuan Lee

Methods and apparatus to provide messages to consumer electronics devices are disclosed. An example method includes determining an identifier associated with a consumer electronics device from which a request has been received. The method also includes querying a database to determine first and second account identifiers associated with the identifier of the consumer electronics device. When the request is for messaging information stored with a first message provider, a first command is sent to cause the first message provider to forward the messaging information. When the request is for messaging information stored with a second message provider, a second command is sent to cause the second message provider to forward the messaging information. The messaging information received from at least one of the first message provider and the second message provider is sent to the consumer electronics device.

Methods and apparatus to provide messages to television users

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for communicating information about transcription progress from a unified messaging (UM) server to a UM client. In one embodiment, the transcription progress describes speech to text transcription of speech messages such as voicemail. The UM server authenticates and establishes a session with a UM client, then receives a get message list request from a UM client as of a first time, responds to the get message list request with a view of a state of messages and available transcriptions for transcribable messages in a list of messages associated with the get message list call at the first time, and, at a second time subsequent to the first time, transmits to the UM client a notification that provides an indication of progress for at least one transcription not yet complete in the list of messages. The messages can include video.

System and method for efficient unified messaging system support for speech-to-text service

Methods and apparatus to provide messages to consumer electronics devices are disclosed. In response to a request from a consumer electronics device for messaging information stored with at least one of a first message provider or a second message provider, determining, with a processor of a mediation system, an identifier associated with the consumer electronics device. Querying, with the processor, a database at the mediation system to determine first and second account identifiers associated with the identifier of the consumer electronics device. When the request is for the messaging information stored with the first message provider, sending, with the processor, a first command to cause the first message provider to forward the messaging information associated with the first message account identifier to the mediation system. When the request is for the messaging information stored with the second message provider, sending, with the processor, a second command to cause the second message provider to forward the messaging information associated with the second message account identifier to the mediation system. Sending, with the processor, the messaging information received from at least one of the first message provider or the second message provider to the consumer electronics device.

Methods and apparatus to provide messages to television users are disclosed. An example method includes determining an identifier associated with a television device in response to detecting a request for a list of voicemail message information, querying a database to determine a voicemail mailbox associated with the identifier, initiating a terminal session in accordance with a remote desktop protocol for the television device, and sending the list of voicemail message information to the television device via the terminal session.

Example methods disclosed herein include parsing a request to obtain input criteria associated with the request, the request for authorizing an outdial communication service call initiated by a message center. Such example methods also include retrieving authorization rules correlating the input criteria to an authorization result for the outdial communication service call, the input criteria comprising a first input criterion having one of at least two values, a first value indicating that the outdial communication service call is for a real-time outdial service initiated in response to an indial communication service received at the message center, a second value indicating that the outdial communication service call is for a non-real-time outdial service initiated by an application server associated with the message center. Such example methods further include evaluating the authorization rules using the input criteria to determine whether the outdial communication service call is authorized.

Methods and apparatus for authorization and/or routing of outdial communication services

Methods and apparatus for authorization and routing of outdial communication services are disclosed. An example method disclosed herein comprises receiving a request to authorize an outdial communication service call initiated by a message center, and accessing an authorization table to determine whether the outdial communication service call is authorized, the authorization table to correlate input criteria associated with the request to an authorization result for the outdial communication service call, the input criteria comprising a first criterion indicating whether the outdial communication service call is for a real-time outdial service initiated in response to an indial communication service received at the message center, or for a non-real-time outdial service initiated by an application server associated with the message center.

Methods and apparatus to provide messages to television users are disclosed. An example method includes receiving a request for a voicemail message from the television user, determining a voicemail mailbox associated with the television user, and sending at least one of a list of one or more voicemail messages or a voicemail message to a display device associated with the television user.

Methods and apparatus for subscriber and enterprise assignments and resource sharing are disclosed. A disclosed method includes managing resources for a communication service having a communication location. The disclosed method comprising associating a group identifier with a sub-group type, and associating a subscriber with the group identifier, wherein the sub-group type is used to determine at least one super-group usable to route an outdial call from the communication location if the outdial call is associated with the subscriber, and wherein the super-group comprises at least one of a circuit group or a voice over internet protocol communication path.

Apparatus and methods for subscriber and enterprise assignments and resource sharing

A data messaging system includes a first Internet Protocol (IP) switch that includes a processor. The data messaging system also includes a first gateserver coupled to the first IP switch and coupled to a second IP switch. The data messaging system includes a second gateserver that is coupled to the first IP switch and to the second IP switch. The data messaging system further includes a first gatekeeper coupled to the first IP switch. The first gatekeeper is adapted to detect a failure of the first gateserver and to route data to the second gateserver in response to detecting the failure.

Data and voice messaging system

Methods and apparatus for data structure driven authorization and routing of outdial communication services are disclosed. A disclosed method comprises obtaining a call criterion from a request to authorize an outdial communication service call, and retrieving an authorization result based on the call criterion by accessing a data structure that correlates a plurality of authorization results with a plurality of call criteria, wherein each of the plurality of authorization results is selectively modifiable.

Methods and apparatus for data structure driven authorization and/or routing of outdial communication services

Methods and apparatus to authorize and allocate resources for outdial communication services are disclosed. An example disclosed method comprises determining a first local access transport area (LATA) useable to route an outdial call initiated by a message center, identifying a first set of unified sub-groups within the first LATA having a first sub-group type and having unused capacity, each unified sub-group comprising a logical grouping of communication resources partitioned among at least one of a plurality of features or a plurality of subscriber categories, determining whether any of the unified sub-groups in the first set meets a first selection preference, and if any of the unified sub-groups in the first set meets the first selection preference, selecting a first unified sub-group having a lowest current load from the unified sub-groups in the first set meeting the first selection preference to route the outdial call.

Methods and apparatus to authorize and allocate resources for outdial communication services

Methods and apparatus for authorizing and allocating outdial communication services are disclosed. A disclosed system comprises an application server to initiate an outdial communication service, a gateway to transport the outdial communication service from the application server to an access network via a shared communication facility, and a policy server to selectively authorize the initiated outdial service and, if the outdial service is authorized, to allocate a portion of the shared communication facility to the authorized outdial service.

Methods and apparatus for authorizing and allocating outdial communication services

A messaging system is disclosed that includes an Internet Protocol switching network, an Internet access subsystem coupled to the Internet Protocol switching network via a first communication link, a voice access subsystem coupled to the Internet Protocol switching network via a second communication link, a mail subsystem coupled to the Internet Protocol switching network via a third communication link, and a storage subsystem coupled to the Internet Protocol switching network. The first and second communication links transfer data according to different data protocol formats.

Growing community of inventors

Austin, TX, United States of America

John Edward Lemay