Skykick, Inc.

John Dennis

Evan Richman

Todd Schwartz

Bradley Younge

Trent Schwartz

Christopher Rayner

Manoj Ganesh Panse

Matthew Steven Hintzke

Richard James Tett

Robert P Karaban

Corey Brent Caldwell

Brad Younge

Douglas Handler

Robert William Davis

Darren D Peterson

Bernard Clark

Peter Joseph Wilkins

Sergii Semenov

Alex Zammitt

Roger Neil Moore

Philip Pittie

Rick Tett

Philip Pittle

Doug Handler

In one aspect of the present disclosure, activities of users within an IT service end user are recorded. A given record of a user activity may include an output of a command executed by the user, and execution information, input parameter(s) to the command, output of the command, and/or any other type of execution information. In implementations, intelligence may be built into a proxy module corresponding to the command to track an execution of the command started by the user. The execution of the command is captured and stored in a buffer such that another user within the IT service end user can review the execution of the command. In another aspect, user interfaces are provided to facilitate a user within an IT service end user to review activities in administering IT services by another user within the IT service end user.

Facilitating activity logs within a multi-service system

In one aspect, just-in-time authentication is provided to assist an administrator or staff of an IT service end user to invoke a function call to a service. The just-time-authentication can provide on-the-fly authentication to the service. In another aspect, granular permissions in executing a task or tasks for a service is enabled for a given administrator or staff of an IT service end user. In some embodiments, the granular permission involves assigning permissions to users either directly or indirectly via a mediating abstraction (such as groups, roles, etc.). Still in another aspect, stateful execution of a command/function call to a service is provided. In the stateful execution, the command/function call to the service is associated with a key, which can comprise a session id, a function name, a count of function executions for current session, and hash of input parameters for the command/function call, and/or any other information.

Centralized cloud service management

System and method are disclosed for enabling data synchronization with different cloud service providers. Semantics of provide data from the cloud service providers may be determined and captured in a data object&#x2014;i.e. a provider data object. The provider data object may then be instantiated for individual cloud service providers for synchronizing data with a given cloud service provider. Provider data can be received from the given cloud service provider can be processed using the instance of the provider data object. Specific provider information can then be extracted from the received provider data according the semantics defined in the instance of the provider data object. The extracted provider information can then compared with provider information already stored in a database. When one or more differences are detected between the two, the received provider information can be saved to the database.

Synchronizing data between cloud manager and providers

A system and method for facilitating a migration engine to migrate data items in a data directory from a source system to a destination system over multiple migration passes are disclosed. A state file can be used to track migration states of data items during the life cycle of the migration. The state file can be generated and updated by a plugin to the migration engine. During a migration pass, the state file can be loaded into the memory to influence the migration by the migration engine. Prior to the migration pass, migration profile specifying one or more migration actions can be invoked by a migration routine. The invocation of the migration profile can cause the state file to be modified to perform the migration actions accordingly.

State record system for data migration

Technology is generally described for automating the project management and execution of data migration from a source email system to a destination email system. In some examples, the technology can include receiving a domain name of a second computing system; obtaining domain name system (DNS) records for the received domain name; determining an email hosting provider for the second computing system; determining, by the processor, based on the obtained DNS records, an email system service type of the source email system on the second computing system; discovering mailboxes and message delivery rules of the source email system; displaying customization options for migrating discovered source email system mailboxes; migrating data items from the source email system to the destination email system; and managing migration of data from source email system client computing devices to the destination email system.

Migration project automation, e.g., automated selling, planning, migration and configuration of email systems

A system and method for controlling a migration of data items in a data directory from a source system to a destination system by setting one or more target properties for implementing the migration are disclosed. A migration controller can be employed to obtain statistical information regarding the migration. The statistical information can then be used to compute the one or more target properties. For example, a target number of network connections for achieving an optimal total throughput and concurrency can be computed based on an average throughput per network connection. The target number of network connections may be determined by a migration monitor, which may set the determined target number of network connections as a policy to be enforced by the migration controller.

Server load management for data migration

Systems and methods are provided for automatically configuring an email client during a migration process. An client-side assistant can be deployed to an end-user's computer via a migration platform. After being deployed to a particular client computer, the client-side assistant can be configured to obtain user information to identify the end-user associated with the client computer. After identifying the end-user, destination system information regarding the end-user can be pushed to client computer for inclusion in new configuration information for the email client. Before generating the new configuration information, user credential for logging into the source system can be obtained. The client-side assistant can be configured to cause the destination system to confirm this credential. After generating the new configuration information, the client-side assistant can instruct the client-side assistant to use the new configuration information to at a specific time and date.

Autonomous configuration of email clients during email server migration

A backup, search, and restore service is provided. The service can be achieved through a backup system, and a search and restore server. A user can be enabled to initiate a search request for one or more data items. A search can be performed by the search and restore server using metadata for the data items backed up by the backup system to return the one or more data items. The metadata for the data items can be generated by the backup system when data items are backed up by the backup system. The backup system may back up the data items on an incremental basis. The user can be enabled to select a data item in the one or more data items for restoration on the data system. Header information of the selected data item can be obtained from the data system to determine whether the restoration is necessary.

Efficient backup, search and restore

Systems, methods, and apparatuses can provide staged migration from one or more user accounts from a source system to a destination system using an application local to the source systems. The automated staged data migration can provide coordinated staged data migration of large amounts of data in a single automated process. The system can provide automated and remotely controlled staged migrations of data that may perform source system type detection and work with multiple types of systems.

Automated staged data migration

Embodiments can provide centralized management of cloud service providers for one or more customers, including adding, changing or deleting end user data for accessing various cloud services from a common user interface. The common user interface can facilitate configuring user settings for a particular user for different cloud services through a user profile for the particular user. The user profile can be constructed from a corresponding user record stored in a databased. The user record can be updated by obtaining user information from the different cloud services. The obtained user information can be matched to the user record by using one or more criteria. In some embodiments, different criteria can be used for matching information from different cloud services to the user record.

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Seattle, WA, United States of America

John Dennis