Sprint Communications Comapny L.p.

John D Felton

Jonathon A Burr

Michael J Taylor

Keith Trotter

Scott D Perrea

Stefan Stroebel

Jared W Wonnacott

Srilatha Marupaka

A method for resetting a network password of a first user initiated by a second user is provided. The method comprises a system receiving a request from the second user to reset the password of the first user, wherein the first user is associated with the network. After receiving the request, verification that the second user has a hierarchal relationship to the first user, and that the second user has an active status in the network is completed. After the verification, the network password of the first user is then reset. A notification about resetting the network password is sent to a mobile communication device associated with the first user. Contact information of the second user is found in a data store based on an identification of the second user in the request; another notification is sent about resetting the network password to a communication account of the second user.

Proxy password reset

A devices and method for scanning a file directory on a server system by identifying and excluding at least one file directory that contains files detrimental to the system's performance to form a group of remaining directories, scanning the group of remaining directories to discover files by comparing the files to a first parameter and a second parameter, discovering the most related files and outputting the discovered files location.

Low priority, multi-pass, server file discovery and management

A server software repair method. The method comprises copying a software license file associated with a software deployment, saving the software license file to a discrete directory, repeating these steps at predetermined intervals to form an archive. The method further comprises retrieving the software license file from the archive and redeploying the software license file with a software deployment.

Discovery, consolidation, and archival of multiple operating system software licenses

A computer implemented asset management system is disclosed. The computer implemented asset management system comprises an asset data store containing information about assets that is updated at intervals. The computer implemented asset management system also comprises a personnel data store containing information about individuals and an analysis component operable to identify an association of individuals with each of the assets.

Application management database with personnel assignment and automated configuration

A system and computer implemented method for identifying active applications in an enterprise computing system is provided. The method includes defining a plurality of fingerprints for an application. A first fingerprint is related to a directory structure associated with the application. A second fingerprint is related to checking memory of at least some of the enterprise computing systems for data related to the application. The method includes searching the enterprise computing system for at least one fingerprint. The method includes when a fingerprint is found, identifying the application associated with the fingerprint as active.

Integrated fingerprinting in configuration audit and management

A system for end-to-end configuration management is provided. The system includes, a server component, a network component, an application component, a resources component, and a services component each operable to identify servers, communication network hardware, applications, human resources, and services, respectively, of the enterprise. The system further includes a management component operable to identify an end-to-end relationship between at least some of the communication network hardware to at least some of the servers, and from at least some of the servers to at least some of the applications, and from at least some of the applications to at least some of the human resources, and from at least some of the applications to at least some of the services.

Growing community of inventors

Leawood, KS, United States of America

John D Felton