Electronic Data Systems Corporation

Hewlett-packard Development Company, L.P.

John Couchot

Joseph M Donovan

James D Hall

Laura L Wetzel

Brian L Fish

Lisa Q Flores

Cheryl L Clinton

Anne M Curtin

Sonya L Hinds

Charles H Kiser

Kevin T Richards

Deborah C Peedin

Michael W Stuart

Randall F Mears

Gerald R Dolan

Jaye D Hicks

Robert L Astle

John R Davey

David V Collins

Minzhi Wang

Rodney B Morris

Steven C Dorfmeister

Cynthia B Sargeant

Michael J Veatch

Gene C Will

William M Gerton

According to one aspect, there is provided a method of controlling access to a network resource. The method comprises receiving a request to grant a user access to the network resource, the request including a user identifier, determining whether the received user identifier is stored in a local user data store associated with the resource, and where it is not so determined determining, from user details stored in a master user data store, whether the user is authorized to access the resource, and where it is so determined obtaining a password, and storing the obtained password and user details in the local data store associated with the network resource.

Method and apparatus for controlling access to a network resource

A method and system is provided for using an active server page program in a universal web-based active server page framework. The active server page program has associated recordset objects within an active server page framework. The universal web-based active server page framework has associated dataset objects with data structure requirements which are incompatible with data structure requirements associated with the recordset objects. The method and system communicate recordset objects from the active server page program to a recordset-dataset translation mechanism. The dataset objects communicate between the universal web-based active server page program environment and the recordset-dataset translation mechanism. Translating dataset objects to corresponding recordset objects occurs within the recordset-dataset translation mechanism for transmitting data within the dataset objects to the active server page program of the active server page framework.

Method and system for translating between disparate data object models

Monitoring performance data includes establishing a reporting period during which a performance update is scheduled to be received at a database. The performance update includes provider data gathered from a provider, and describes a service provided to a client by the provider. The database is accessed to determine whether the database has received the performance update during the reporting period. A provider data rating is generated from the performance update. Performance data including client data gathered from the client is received, where the performance data describes the service, and a client data rating is generated from the performance data. The client data rating and the provider data rating are reported.

Monitoring submission of performance data describing a relationship between a provider and a client

Managing performance metrics includes accessing a metric catalog comprising a number of metrics, where each metric is associated with a threshold value. A selection of a subset of metrics of the number of metrics is received, and a service is defined using the subset of metrics. Metric values describing performance of the service are determined, where each metric value corresponds to a threshold value associated with a metric of the subset of metrics. The metric values and the corresponding threshold values are compared, and the performance of the service is evaluated in accordance with the comparison.

Managing performance metrics describing a relationship between a provider and a client

Processing performance data includes receiving performance data comprising quantitative data gathered according to at least one metric. The quantitative data is evaluated according to the at least one metric to generate at least one quantitative data rating. Performance data comprising client data gathered from a client is received and evaluated to generate at least one client data rating. Performance data comprising provider data gathered from a provider is received and evaluated to generate at least one provider data rating. The at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating are reported.

Processing performance data describing a relationship between a provider and a client

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McKinney, TX, United States of America

John Couchot