Salesforce, Inc.

Salesforce Com, Inc.

John Bracken

William Charles Mortimore, Jr

Alexandre Hersans

Swaroop Shere

Assaf Ben Gur

Adam Torman

Carlos Enrique Mogollan Jimenez

Cloves Carneiro Junior

Shaun Russell

Adam Putinski

Technologies are provided for tracking learning progress of an end user of a cloud computing platform when the end user is not registered with an external learning platform that provides an external learning application. In response to the end user interacting with virtual learning entities provided at the cloud computing platform, learning progress information with respect to the external learning application is generated. When a user service of the external learning platform receives a request to persist the learning progress information for the end user, the user service can determine whether a corresponding user account exists at the external learning platform that corresponds to the end user. If a corresponding user account does not exist, the user service can automatically provision an escrow user account that is associated with the end user. The escrow user account persists the learning progress information of the end user.

Provisioning an escrow user account for tracking learning progress of an end user of a cloud computing platform while interacting with virtual learning entities of the cloud computing platform that represent content of an external learning application

Methods, systems, and devices for distributed caching of encrypted encryption keys are described. Some multi-tenant database systems may support encryption of data records. To efficiently handle multiple encryption keys across multiple application servers, the database system may store the encryption keys in a distributed cache accessible by each of the application servers. To securely cache the encryption keys, the database system may encrypt (e.g., wrap) each data encryption key (DEK) using a second encryption key (e.g., a key encryption key (KEK)). The database system may store the DEKs and KEKs in separate caches to further protect the encryption keys. For example, while the encrypted DEKs may be stored in the distributed cache, the KEKs may be stored locally on application servers. The database system may further support 'bring your own key' (BYOK) functionality, where a user may upload a tenant secret or tenant-specific encryption key to the database.

Distributed key caching for encrypted keys

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San Francisco, CA, United States of America

John Bracken