Hewlett-packard Development Company, L.p.

John Ankcorn

Michele Mae Covell

Sumit Roy

John George Apostolopoulos

Susie J Wee

Bo Shen

Wai-Tian Tan

Michael Harville

Frederic Huve

John G c/o Hewlett-Packard Company Apostolopoulos

Susie J c/o Hewlett-Packard Company Wee

Sumit c/o Hewlett-Packard Company Roy

J G c/o Hewlett-Packard Company Apostolopoulos

Sumit c/o Hewlett-Packard Roy

Roy Sumit

Embodiments of the present invention recite a method and system for providing visual cues in an interactive media response system. In one embodiment, at least one visual prompt for display on a thin device is generated. The visual prompt is then sent to the thin device where it is displayed.

Method and system for improving interactive media response systems using visual cues

Embodiments of the present invention recite a method for enhancing the quality of visual prompts in and interactive media response system. In one embodiment, a video coder/decoder (codec) used by a thin device is determined. A visual prompt to be displayed on the thin device is accessed and the display parameters of the visual prompt are modified such that at least one character of the visual prompt is aligned with a blocking artifact generated by the video codec.

Method and system for enhancing the quality of video prompts in an interactive media response system

Methods and systems for servicing content for delivery to a client device are described. An item of content is identified during a session with the client device. A type of service to be performed on the item of content is identified. A provider is selected from a plurality of providers capable of performing the service. The session is transferred to the selected provider, which performs the service on the item of content.

Systems and methods in which a provider is selected to service content requested by a client device

One embodiment of the invention includes a method for managing a streaming media service. The method includes receiving a request for a streaming media service from a client and the streaming media service includes a media service component. A service location manager is selected to which to provide the request from a plurality of service location managers. Additionally, a service provider is selected to which to assign the media service component from a plurality of service providers of a network. Furthermore, the service provider is informed of the assignment to perform the media service component. The service provider is caused to prepare to perform the streaming media service on streaming media. Moreover, information is used to determine whether to initiate a handoff of the streaming media service from the service provider to another service provider. If it is determined to initiate the handoff, the handoff is initiated.

Method and system for managing a streaming media service

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Palo Alto, CA, United States of America

John Ankcorn