Servicenow, Inc.

John Alan Botica

Ankit Goel

Rajesh Voleti

Prashant Pandey

Laxmi Prasanna Mustala

Jebakumar Mathuram Santhosm Swvigaradoss

Rishabh Verma

Satya Sarika Sunkara

Andrew S McDonald

Jason Douglas Aloia

Anthony Michael Arobone

Samantha Santo

David Thigpen

Caitlin Anne Markham

Jebakumar Mathuram Santhosam Swvigaradoss

An embodiment may involve a database containing a first user profile that specifies a first preferred language of a first user and a second user profile that specifies a second preferred language of a second user. The embodiment may also involve one or more processors configured to: receive, from the first user and within a chat session, a first set of messages in the first preferred language; cause the first set of messages to be translated into the second preferred language; provide, to the second user and within the chat session, the first set of messages as translated; receive, from the second user and within the chat session, a second set of messages in the second preferred language; cause the second set of messages to be translated into the first preferred language; and provide, to the first user and within the chat session, the second set of messages as translated.

Machine translation of chat sessions

Techniques related to hosted client management comprising providing a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a first application component for performing a first plurality of actions associated with the hosted client instance and a second application component for performing a second plurality of actions, monitoring, by the first application component, the second application component for an event associated with the second application component, determining that the event impacts the first application component based on one or more dependency tables associated with the second application component, and displaying, in a user interface of the first application component, information related to the event.

Platform-based enterprise technology service portfolio management

A database may contain text strings in a preferred language and in one or more other languages. One or more processors may be configured to: generate a graphical user interface containing the text strings in the preferred language and in the other languages, and a control for dynamic translation, wherein a first set of the text strings in the other languages are displayed within text input controls, and wherein a second set of the text strings in the other languages are not displayed within the text input controls; receive an activation indication of the control for dynamic translation; and generate an update to the graphical user interface that includes translations of the first set into the preferred language appearing adjacent to the first set in the other languages, and also translations of the second set into the preferred language replacing the second set in the other languages.

Dynamic translation of graphical user interfaces

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Escondido, CA, United States of America

John Alan Botica