International Business Machines Corporation

Cisco Technology, Inc.

Covad Communications Group, Inc.

Covad Communitions Group, Inc.

Johan Casier

Vinu Sundaresan

Krishna Sastry Garimella

Yan Or

Umesh Bellur

Shashank Joshi

John Koper

Girard Chandler

Mike Miscevic

Satyan Vasamsetti

Satish Satya Vasamsetti

Methods, systems and computer readable media defining computer instructions for isolating subscriber and service issues on a service provider network methods by retrieving status information from active network elements of a service provider network, associating the status information with a subscriber session, call setup, or service, then displaying that information along with the KPI or SLAs associated with those active elements.

Method and apparatus for troubleshooting subscriber issues on a telecommunications network

A topology of a multitier compute infrastructure is automatically discovered. Discovery can be roughly divided into two phases. In one phase, components and physical relationships are discovered. In the other phase, non-physical relationships between the components are deduced. The second phase typically is based in part on information obtained in the first phase. In one application, the components and relationships that are discovered/deduced are used to build a map of the multitier compute infrastructure.

Automated discovery of a multitier compute infrastructure

A multitier topology map describes a multitier compute infrastructure. The multitier topology map identifies components from at least two different tiers of the multitier compute infrastructure and indicates relationships between components including at least one cross-tier relationship between components. An interface module accesses the multitier topology map.

Topology mapping of a mulitier compute infrastructure

Topology mapping of a multitier compute infrastructure

An application model automates deployment of an application. In one embodiment, the application model includes a static description of the application and a run-time description of the application. Deployment phases, such as installation, configuration and activation of the application are executed according to the application model.

Deployment of applications in a multitier compute infrastructure

An operational support system (OSS) which provisions a virtual circuit automatically potentially without requiring any manual intervention. The virtual circuit may be provisioned upon the reception of an order for a connection from a user location to a target network. The OSS is particulary useful to provision permanent virtual connections (PVC) on service provider networks providing high bandwidth connections to user locations on local loops.

Automatic configuration and provisioning of virtual circuits for initial installation of high bandwidth connections

Systems and methods for providing remote configuration and on-demand management of a CPE over DSL are disclosed. The method generally comprises creating a temporary management ATM virtual circuit between a remote Point-to-Point Protocol (&ldquo;PPP&rdquo;) server and the CPE via an ATM network, assigning a temporary Internet Protocol (&ldquo;IP&rdquo;) address to the CPE using PPP over ATM, telneting from the PPP server to the temporary IP address of the CPE, and downloading CPE configuration from the PPP server to the CPE. The creating, assigning, telneting, and downloading may be performed between the remote PPP server and a management port of the CPE. The system generally comprises a remote PPP server, a CPE including a management port adapted to send requests for connection to the PPP server and to receive data downloaded from the PPP server, and a temporary management ATM virtual circuit between the PPP server and the management port of the CPE.

Growing community of inventors

San Jose, CA, United States of America

Johan Casier