Bomgar Corporation

Joel Bomgaars

David William Durham

Nathan Joel McNeill

Ryan D Sleevi

Jeremy Raymond Cross

Huey Jiun Ngo

Huey-Jiun Ngo

A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Network apparatus for secure remote access and control

A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.

Method and system for providing secure remote access and control

Growing community of inventors

Jackson, MS, United States of America

Joel Bomgaars