Fidelity Information Services, LLC

Joe Leung

Matthew Petersen

Lauren Morrison

Jeffrey Paul Kubler

Joseph Fredric Sutthoff

David Raynault

Shane Saunders

Philip J Ponsaran

Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.

Systems and methods to manage transaction disputes using predictions based on anomalous data

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Sacramento, CA, United States of America

Joe Leung