International Business Machines Corporation

Jitan S Chandanani

Jignesh K Karia

Neha Shah

Vishal Awal

Mukundan Sundararajan

Pankaj Satyanarayan Dayama

Dayama Pankaj Satyanarayan

Rahul Hundet

Michael Edward Alexander

Arindam Dasgupta

Sudip Dutta

Steven Layne Canepa

Deepa Dubey

Debojyoti Das

Dipayan Ghosh

Pankaj Verma

A condition resolution system is provided for facilitating resolution of a condition for an entity. The system obtains an indication of a condition to be resolved for the entity, groups the entity with one or more other entities into a group of entities, and ascertains one or more options for resolving the condition using the condition to be resolved and option-related data associated with entities of the group of entities. The condition resolution system further evaluates the one or more options to select an option to resolve the condition for the entity, and determines a risk score for the selected option for resolving the condition. The risk score is based on one or more risk factors, and based on the risk score being acceptable, the system initiates an action based on the selected option to resolve the condition for the entity.

Condition resolution system

Promotional offers are presented to users by tagging users of the services with the user preferences. Promotional offers are received from vendors. The vendors are classified as being in a home area or roaming areas for the services. The users are tracked through movement of a device for the user that is receiving the services to determine whether the user is in the home area or the roaming areas. Promotional offers from the vendors are matched to the user preferences according to the tagging of the users, wherein the promotional offers are from the home area of the home network or the roaming area of the roaming network.

Matching regional promotions to telecom user preferences using artificial intelligence

A method, system, and computer program product for consent and content template mapping are provided. The method identifies a content type within a content template. A set of content categories is identified that is associated with the content type. One or more consent templates are identified as associated with one or more of the content type and the set of content categories. The content template is mapped to the one or more consent templates to generate a consent template graph. The method provides a multimedia message to a user based on a consent template associated with the user and the content template.

Consent to content template mapping

Embodiments are disclosed for a method. The method includes generating a zero-knowledge proof that proves that a hash of the scrubbed plurality of mobile telephone numbers is computed correctly in response to a complaint about a message. The method also includes generating a zero-knowledge proof that proves that the message maps to the specific template identifier in response to a complaint about the message.

Resolving complaints

An example operation may include one or more of receiving a request for access to data of a user, the request comprising an identification of a requestor and an identification of the data, determining, via a cognitive engine, whether or not to provide access to the data of the user based on context associated with the user, in response to determining to provide access to the data of the user, invoking chaincode which retrieves access to the data of the user from a blockchain and provides the requestor with access to the data of the user, and storing a result of the determination by the cognitive engine via the blockchain.

Cognitive system for managing consent to user data

Growing community of inventors

Mumbai, India

Jitan S Chandanani