General Electric Company

Ge Medical Systems

Jieqian Cathy Chen

Rasiklal Punjalal Shah

Mark David Osborn

Catherine Mary Graichen

Vrinda Rajiv

Amey Sudhakar Joshi

Sreevidya Sambasivan

Ernest Joseph Waldron

A technique is provided for selecting among a plurality of service models for addressing serviceable events and faults in a complex machine system. Indicators established for each of the models serve as the basis for comparison to input data acquired from the complex system or from manual or semi-automated data acquisition methods. Based upon the comparisons, and upon flexible selection criteria, one or more of the service models is selected to most efficiently address the most likely root cause of the serviceable event or fault.

Complex system diagnostic service model selection method and apparatus

A technique is provided for designing and evaluating service models for components, functions, subsystems and field replaceable units in a complex machine system. At a component or item level, each model identifies various items, failure modes, and so forth which may be the root cause of anticipated serviceable events or faults. The design tools permit numerous interfaces to be used in the design of service models, and in the evaluation of the degree to which the models address detectability and isolation capabilities for the root causes of serviceable events and faults.

Complex system serviceability design evaluation method and apparatus

Growing community of inventors

Palo Alto, CA, United States of America

Jieqian Cathy Chen