Alibaba Group Holding Limited

Advanced New Technologies Co., Ltd.

Jiajun Wen

Zhaolin Feng

Wenming He

Zhirong Yang

Weiwei Ding

Kai Yang

Feng Jin

Chen Tao

Zhenyu Lu

Yonggang Du

In an implementation, guiding a service flow is described. Historical behavior data of one or more users who use a target service is obtained for the target service. The historical behavior data is analyzed to obtain one or more user features. One or more target users are selected from one or more users who do not use the target service based on the one or more user features. Each target user has at least one of the one or more user features. Service flow guiding information is sent to each target user. The service flow guiding information guides each target user to use the target service.

Method and apparatus for service diversion in connection with mobile payment transactions

Method and apparatus for guiding service flow

Growing community of inventors

Hangzhou, China

Jiajun Wen