Medallia, Inc.

Jiacong He

Ji Fang

Po-Yu Li

One embodiment provides a system that obtains, for a business entity, review and revenue information for a period of time from network packets, and extracts rankings and revenues from the review and revenue information. The system determines respective correspondence between the rankings and revenues for a plurality of points of time. The system determines first and second normalized rankings for first and second points of time, respectively, in the plurality of points of time. The system determines first and second normalized revenues for the first and second points of time, respectively. The system calculates a first correlation strength between the changes in the first and second normalized rankings, and the changes in the first and second normalized revenues. The system computes a correlation between the rankings and corresponding revenues based on a plurality of correlation strengths, which includes the first correlation strength, over the period of time.

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Sunnyvale, CA, United States of America

Jiacong He