Salesforce Com, Inc.

Ji Oh Yoo

Vitaly Gordon

Kit Pang Szeto

Gregory H Rice

Ka Hou Chan

Shaun Senecal

Thomas Gerber

Methods, systems, and devices for multi-tenant workflow processing are described. In some cases, a cloud platform may utilize a set of pre-defined batch processes (e.g., workflow templates) and tenant-specific configurations for instantiating and executing tenant-specific batch processes for each tenant of a user. As such, the cloud platform may utilize common data process workflows for each tenant, where a configuration specifies tenant-specific information for the common data process workflows. The workflow templates may include a set of job definitions (e.g., actions for a server to execute) and a schedule defining the frequency for running the templates for a specific project. The configurations may indicate a tenant to execute the workflow templates for, and may include tenant-specific information to override default template information. The cloud platform or a designated server or server cluster may instantiate and execute workflows based on one or more combinations of configurations and indicated workflow templates.

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San Francisco, CA, United States of America

Ji Oh Yoo