International Business Machines Corporation

Jessica W Ramirez

Timothy P Winkler

Frank Lawrence Jania

Josef Scherpa

Irwin Boutboul

David Kirk Grotjohn

A method, system, and computer program product for implementing community messaging services is provided. The method includes calculating a receiver pool for receiving a broadcast message, the receiver pool being a subset of a messaging community. The method also includes transmitting the broadcast message to the receiver pool and tracking any feedback from the receiver pool to determine if a satisfactory response has been received. A satisfactory response results when a response is received that addresses or resolves an issue or question presented in the broadcast message. The method further includes re-calculating the receiver pool to receive the broadcast message if the satisfactory response has not been reached after a specified period of time, the re-calculated receiver pool being a subset of the messaging community that has not yet received the message.

Methods, systems, and computer program products for implementing community messaging services

A computer-implemented method of selecting event handlers can include initiating a drag and drop operation for a source object and, responsive to detecting contact between the source object and a window of a graphical user interface (GUI), displaying a plurality of icons, wherein each icon represents an event handler for a drop target within the window. The method can include detecting contact between the source object and at least one of the plurality of icons while dragging the object, designating each event handler associated with a contacted icon to process the source object, and responsive to dropping the source object onto the drop target, invoking each designated event handler to process the source object for the drop target. Each designated event handler can output a process result.

Seamless drag and drop operation with multiple event handlers

A method is provided and includes recognizing that a communication is issued to one or more other users on behalf of a first user, checking whether affinity data exists for the first user with respect to the one or more other users, if the affinity data does not exist, handling the communication in accordance with predetermined procedures, generating the non-existing affinity data to be stored for the first user with respect to the one or more other users, analyzing the stored affinity data to determine priorities of the first user with respect to the other users in accordance with a number of times each of the other users is targeted in a communication, and sending the current communication directly to a server, which is identified by the stored affinity data and which is currently associated with the one currently logged on other highest priority user.

Method of balancing communication load in a system based on determination of user-user affinity levels

A method of balancing communication load in a system running a communication application is provided and includes recognizing that a first user logs onto the communication application via a client and that a communication is issued to one or more other users by the client on behalf of the first user, checking whether user-user affinity data exists for the first user, if the user-user affinity data does not exist, managing the communication application to handle the communication in accordance with predetermined load balancing procedures, monitoring subsequent communications, generating the non-existing user-user affinity data for the first user, in response to a current communication, analyzing the stored user-user affinity data to determine affinity priorities of the first user with respect to the other users, and sending the current communication based on a result of the analysis.

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Danbury, CT, United States of America

Jessica W Ramirez