Toshiba Global Commerce Solutions Holdings Corporation

Jessica Suzanne King Snead

Susan Winter Brosnan

Patricia Stephany Hogan

Daniel Robert Goins

David Christopher Klages

Method, computer program product, and system to facilitate a checkout transaction for a person within an environment having a plurality of items. The method includes determining, using a visual sensor disposed within the environment, image information associated with the person. The method further includes analyzing the image information to identify one or more of the plurality of items that are selected by the person to be presented during the checkout transaction. In some cases, the method also includes determining whether the identified items belong to a predetermined class of items deemed to be 'difficult.' The method further includes determining, based on the one or more identified items, a level of assistance to provide to the person during the checkout transaction.

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Cary, NC, United States of America

Jessica Suzanne King Snead