Paypal, Inc.

Jesse Stuart Ports

Phanendra Mallampalli

Chengal Yerradoddi

Venkata Naga Sai Ranga Rao Chadalawada

Rajesh Cherukuri

Techniques are disclosed relating to automatically resolving an error in a user interaction with a user page without the user having to disengage from the user page to resolve the error. A monitoring agent may interface with the user page. The monitoring agent may provide an error signal to an error resolution module in response to detecting an error in the user interaction with the user page. The error resolution module may determine a causal factor for the error based on the error signal and contextual data at the time of the error. A resolution flow may be determined based on the causal factor. The resolution flow may be implemented by the monitoring agent contextually within the user page to resolve the error without the user disengaging from the user page.

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Leander, TX, United States of America

Jesse Stuart Ports