Red Hat, Inc.

Jesse H Jaggars

Jonathan F Newton

Wesley H Duffee-Braun

Michael M Clark

Christopher W Sams

Matthew W Jones

Joshua Ginsberg

Kyle Lape

Mechanisms for the systematic iterative analysis of unstructured data files are disclosed. A first handler is initiated to analyze a plurality of files. Information about each respective file of the plurality of files analyzed by the first handler is stored in a data structure. The information includes a file identifier that identifies the respective file, a handler identifier that identifies the first handler, and results or a reference to results of an analysis of the respective file by the first handler.

Systematic iterative analysis of unstructured data files

In some implementations, a method is provided. The method includes receiving at an origin controller node, a task and determining a destination work node where the task is to be executed, wherein the origin controller node and the destination work node each comprise a receptor node among a plurality of receptor nodes forming a receptor network, and each of the plurality of receptor nodes functions as one or more of a router node, a controller node, and a work node. The method further includes determining a first router node comprising a first hop on an optimal path to the destination work node, the first router node determined from among a set of receptor nodes functioning at least as router nodes. The method further includes transmitting the task to the destination work node via the first router node and performing the task via the destination work node.

Relaying network management tasks using a multi-service receptor network

Generating targeted analysis results in a support system is disclosed. Computing device information about a supported computing device in which a problem was encountered is received. Identification of a designated subset of tags of a plurality of tags is received. A plurality of analyzers is initiated to analyze the computing device information. The plurality of analyzers is configured to generate a plurality of results based on the computing device information. Tags of the plurality of tags are associated with the plurality of results. A subset of results are generated by discarding each result from the plurality of results that have no associated tags that match a tag in the designated subset of tags. The subset of results is output.

Generating targeted analysis results in a support system

A mechanism for extracting system characteristics from an unstructured data format, a semi-structured data format, or a structured data format is disclosed. A processing device may receive information associated with a computing system in an unstructured data format. A content type of the information in the unstructured data format may be determined. A parser corresponding to the content type may be identified. A system characteristic from the information in the unstructured data format may be extracted using the parser. The extracted system characteristic may be stored in a common format.

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Raleigh, NC, United States of America

Jesse H Jaggars