United Services Automobile Association (usaa)

Jerry Scott Beene

Vijay Jayapalan

Michael Sjolander

Susan Blake

Frederick Eugene Diehl, Jr

Joel Fred King

Methods and systems for routing multimedia traffic are described. A method may include receiving a communication originating from a user, transposing an alias transport network over one or more existing networks to route the communication, and routing the communication based on mapping rules.

Multimedia network transposition

A method and system are disclosed where a call center operator having multiple locations, including a call center is able to utilize existing network infrastructure to route telephone communications to the call center to the location where the lowest toll rate is applicable. The telephone communications are converted into data packets and routed to the call center using VoIP technology. No toll would apply to the transmission of the data to the call center.

System and method for reducing toll charges to a customer service center using VolP

System and method for reducing toll charges to a customer service center using VoIP

Growing community of inventors

Bulverde, TX, United States of America

Jerry Scott Beene