International Business Machines Corporation

Jerry Chuaypradit

Pasquale A Catalano

Andrew Gerald Crimmins

Schayne Bellrose

Preston Lane

Rorie Paul Reyes

Juan Merchan

Embodiments include techniques for determining the validity of service recommendations, where the techniques include receiving a service provider recommendation for a device from a service provider, and receiving device inputs and service provider inputs associated with the device. The techniques also include performing an input analysis on the device inputs to determine a predicted recommendation, and determining a trust level score for the service provider based at least in part on the service provider inputs, and comparing the service provider recommendation and the predicted recommendation. Techniques include performing, based at least in part on the trust level score, a value analysis and a severity analysis, and generating a recommended action based at least in part on the value analysis and the severity analysis.

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Monroe, NY, United States of America

Jerry Chuaypradit