Bomgar Corporation

Jeremy Raymond Cross

David William Durham

Ryan D Sleevi

Nathan Joel McNeill

Joel Bomgaars

Huey Jiun Ngo

Huey-Jiun Ngo

Nathan Whiteford Cromer

Nathan Joel McNeil

A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Network apparatus for secure remote access and control

An approach is provided for extending remote network visibility for push functionality. An application is transmitted, via a push agent, from a first network to a device of a second network, wherein the device is configured to execute the application. The device is remotely controlled using the application.

Method and apparatus for extending remote network visibility of the push functionality

A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.

Method and system for providing secure remote access and control

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Kelowna, Canada

Jeremy Raymond Cross