Servicenow, Inc.

Intuit, Inc.

Jeremy Michael Charfauros

Rebecca Anita Dias

Joshua Timothy Nerius

Venkata Kiran Kumar Koya

David Terry

Parvathavardhini Shankaranarayanan

Karthik Karunakar Kotian

Andrew Whitley Strieber

Paul F Hubbard

Michael A Artamonov

Jennifer Lynn Keenan

Rushabh N Mehta

Justin R Chiang

The present disclosure relates to a transaction licensing system (TLS) for managing transactions and entitlements in a cloud-based system, wherein a transaction is a communication with an external server. The TLS includes at least one transaction licensing database (TLDB) that is configure to store entitlement and transaction data. The entitlements may include a general entitlement pool, as well as specialized entitlement pools with entitlements for executing particular transactions. The TLS is configured to determine identifying information for a transaction and then use this information to determine whether the general or specialized entitlement pools associated with the transaction has entitlements available in the TLDB to execute the transaction. When a suitable entitlement is determined to be available, the transaction is executed and the general or specialized entitlement pool is appropriately decremented. When no suitable entitlements are available, the TLS returns an exception.

Systems and methods for transaction-based licensing

Computerized systems and methods for generating personalized responses to queries originating from within a networked computing system or user facing application, e.g., in response to a help inquiry. An intermediate computer generates a first interface presented to user through a display of a computing device executing a browser to access application. Query is entered into a field of first interface and processed by a classifier that outputs a structure identifier. Intermediate computer configures a remote computer by transmitting structure identifier, electronic data related to an electronic document and an executable file to remote computer, which executes file to process electronic data relative to a data structure hosted by remote computer and associated with structure identifier to select a template identifier. Intermediate computer receives selected template identifier, retrieves an interface template, and automatically generates a second user interface by populating interface template with electronic data to generate personalized response to query.

Computer-implemented methods systems and articles of manufacture for generating user interface with personalized response to user query

Growing community of inventors

San Diego, CA, United States of America

Jeremy Michael Charfauros