Convey Corporation

Jennifer Lynn Bebout

Olivier Jean Marie Modica

Clinton Frederick Miller

Sebastian Kuruvilla Karivelithara

Carson Bennett Krieg

Matthew Alan Howitt

Christopher Richter

Daniel James Bebout

A shipping management system comprises a memory configured with a set of carrier-specific mapping rules for a plurality of carriers. The system includes a non-transitory computer readable medium comprising a set of instructions executable by a processor to: apply carrier-specific mapping rules to carrier-specific records received from the respective carrier to map status codes or descriptions in the carrier-specific records from the respective carrier to generate normalized shipping information for shipments, the normalized shipping information comprising normalized status codes; store the normalized shipping information in association with the user account; receive a request for shipments associated with the user account; and generate an unified view user interface to present a unified view of shipments associated with the user account, the unified view comprising normalized statuses or descriptions for shipments across the plurality of carriers and controls to allow a user to request additional data on individual shipments.

Unified view operator interface system and method

A shipping management system comprising a memory configured with shipping records representing shipments from a plurality of carriers and scheduling rules that specify a plurality of update frequencies. The shipping management system comprises a processor coupled to the memory. The shipping management system comprises a non-transitory computer readable medium comprising a set of computer executable instructions, the computer executable instructions executable by the processor to dynamically schedule, according to the scheduling rules, updates to update the shipping records; based on the dynamic scheduling, issue update application programming interface (API) calls according to APIs of carrier systems of respective carriers to request shipment data for the shipments; and update the shipping records based on the shipment data returned in response to the API calls.

System and method for dynamically scheduling API-based shipment updates across carriers

A shipping management system includes one or more computer systems coupled to a network and a data storage device. The shipping management system uses one or more ingest modules to collect shipping information from the computer systems of multiple carriers. The shipping management system uses one or more normalization modules to normalize carrier specific data. The shipping management system uses one or more prediction modules to analyze the normalized shipping information using a set of prediction rules. The shipping management system identifies carrier exceptions and generates predicted exceptions based on the normalized shipping information. The shipping management system can selectively generate notifications, take actions, and/or resolve identified and generated exceptions.

Systems and methods for predictive in-transit shipment delivery exception notification and automated resolution

Systems, methods, and products for dynamically selecting carriers in a shipping management system are disclosed. In one embodiment, in response to a user requesting a new shipment, a shipping management system collects shipping information from a plurality of carriers. The system provides the user with a choice of carriers to ship the new shipment based on selection rules. In response to the choice of carriers provided to the user, the user can select one of the carriers to execute the new shipment. The shipping management system can send a signal to the computer system of the chosen carrier to execute the new shipment.

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Austin, TX, United States of America

Jennifer Lynn Bebout