Toshiba America Information Systems, Inc.

Jeffrey Wayne Pence

Alexander Dorfman

Hao-Yang Feng

Michael Thomas Elliott

Minh Van Le

Kelly Khanh Bui

A mechanism is disclosed for displaying, on a telephone display, actions that are appropriate for a particular context when accessing a voice mail system (VMS). These actions may vary depending on the context of a user's access to the VMS. The actions are identified by text adjacent to buttons (softkeys) on the user's telephone, and are initiated when the user pushes the softkey associated with a particular action. The softkey text corresponding to a particular state of the user's access to the VMS is identified herein as a VMS softkey template. When the VMS and a telephone switch are first initialized, template information is downloaded from the VMS to the switch, and thereafter, when the VMS is accessed by a user via a telephone, runtime instructions passed between the VMS and the switch will direct the switch to display softkey templates corresponding to a particular context within the VMS.

System and method for integration of softkeys with voice mail

A voice server and method for providing integrated voice mail and email messaging for use with an email server and an email client. The voice server includes a telephone interface means for providing telephone services to the voice server, a network interface means for providing communications between the voice server and each of the email server and email client, a processor, and a program memory for storing program instructions for controlling the processor to provide voice mail messaging services for a plurality of voice mailboxes. At least one voice mailbox on the voice server is adapted to create a message reference to uniquely identify each recorded voice mail message and to send each message reference to an email address on the email server, where the message can be retrieved by the email client. The voice server is further adapted to provide voice mail services corresponding to each recorded voice mail message, to the email client through the network interface means. Alternatively, the voice server may include at least one voice mailbox that is adapted to forward each recorded voice mail message as part of an email message, to a designated email address on the email server, where it can be retrieved by the email client. The email message in this alternate embodiment is adapted so that the email client can play the voice mail message.

System and method for providing integrated messaging

A system and method for providing temporary access to a host computer from a remote computer. The host computer maintains a system date and time and is connected to the remote computer over a communications link. The system includes a first dongle and a second dongle. The first dongle is adapted to be connected to a parallel port of the host computer, and includes a first program memory for storing an encryption algorithm and a temporary memory for storing a key for use with the encryption algorithm. A second dongle is adapted to be connected to the remote computer, and includes a second program memory for storing a copy of the encryption algorithm and a non-volatile memory for storing a copy of the key for use with the copy of said encryption algorithm. A date range is stored in the non-volatile memory of the second dongle and includes a starting date on which temporary access will begin, and an ending date for the temporary access. The second program memory also includes program logic to deactivate the second dongle when the second dongle is accessed by the remote computer on a date outside of the date range.

System and method for providing temporary remote access to a computer

A software architecture for a computer telephony server for simultaneously implementing a plurality of messaging applications is provided. The server includes a processor, a memory and a plurality of slots connected to the processor through a high-speed bus, each of the plurality of slots being adapted to receive an interface card for connecting the server to an external resource. The server further includes a session having a thread of execution on the processor and controlling a subset of the memory and a telephone line resource. The call processing behavior of the session is defined by a first user agent which represent a known user of the server. The first user agent includes a first scenario and a first set of properties. The first scenario includes a plurality of event-application pairs, each pair representing a valid event and a corresponding application that is executed when the valid event is detected. The first set of properties includes fixed properties for customizing standard features of the first user agent and named properties for customizing the behavior of the applications from the first scenario. The first scenario and the first set of properties can be altered during runtime of the server, thereby allowing the call processing behavior of the server to be changed. The software architecture also supports the inheritance of user agent features from a parent user agent to a child user agent such that changes made to the parent user agent are immediately inherited by the child user agent during runtime.

Software architecture for a computer telephony system

A computer telephony server for simultaneously implementing a plurality of messaging applications is provided. The server includes a processor, a memory and a plurality of slots connected to the processor through a high-speed bus, each of the plurality of slots being adapted to receive an interface card for connecting the server to an external resource. A plurality of primary sessions are provided, each of which have a first thread of execution on the processor and control a first subset of the memory and at least one external resource. A plurality of secondary sessions, each corresponding to one of the primary sessions, is also provided. Each secondary session has a second thread of execution on the processor and controls a second subset of the memory. The primary session delegates a set of system resources to its corresponding secondary session and monitors the secondary session's behavior. In addition, the primary session operates to recover the set of system resources delegated to the secondary session upon the termination of the secondary session.

Growing community of inventors

Fullerton, CA, United States of America

Jeffrey Wayne Pence